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Customer Service Representative Resume Example

Resume Score: 65%

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CUSTOMER SERVICE REPRESENTATIVE
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. 

Core Strengths
  • Energetic work attitude
  • Customer service expert
  • Adaptive team player


 

 

 

  • Strong organizational skills
  • Multi-tasking
Accomplishments

Customer Assistance 

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface 

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

 

Work Experience
Customer Service Representative
October 2007 to February 2009
Sykes Enterprise - Chavies, KY

Provided accurate and appropriate information in response to customer inquiries.Addressed customer service inquiries in a timely and accurate fashion.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.Properly directed inbound calls in phone queues to improve call flow. 

Educational Background
High School Diploma : 2005Breathitt County High School - Jackson, KY, Unites States
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Sykes Enterprise

School Attended

  • Breathitt County High School

Job Titles Held:

  • Customer Service Representative

Degrees

  • High School Diploma : 2005

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