Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Mastery of Microsoft Office programs (Word, Excel, PowerPoint, and Access)
Ability to work with several operating systems at once.
Type 45+ WPM
Self-motivated, result-oriented and desire for constant learning.
Strong analytical, pattern detection and problem solving abilities.
Great skill in gathering data and compiling information.
Over four years of experience working in diverse retail sales and customer service environments.
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