Resourceful Customer Service and Claims Representative who consistently meets and exceeds productivity and quality goals. Working in the medical insurance field while obtaining a BS in Health Care Administration and Certified Professional Coding license (CPC).
|Software - Facets, Amisys, Macess, Compass, Blue Square, Microsoft Word, Excel, and Access, Windows 95NT-98-Millenium-XP-Vista, etc... Hardware - Fax modems, Copiers, Electronic Calculators, Shredders, Computers, Printers, Scanners, etc..|
Health Care Administration
Customer Service, Claims, Medicaid claims, Medicare claims, Medicaid and Medicare insurance, benefits, eligibility, billing, case management, Authorizations, contracts, service agreements, data analysis, data entry, databases, decision making, email, faxes, features, letters, logging, medical management, Meetings, Access, Excel spreadsheets, Excel, calculating, primary care, Processes, coding, Speaking, quality, quick, reporting, Researching, Research, trouble shooting, problem solving, adjustments, adjudication, oral and written communication skills.
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