Skilled Customer Service Rep. committed to addressing customer concerns with speed, accuracy and professionalism.Resourceful Customer Service Rep, who consistently meets and exceeds productivity goals.Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Assisted customers in finding out-of-stock items.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.Recorded customer orders and repeated them back in a clear, understandable manner.Took necessary steps to meet customer needs and effectively resolve food or service issues.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Served orders to customers at windows, counters and tables.Quickly and efficiently processed payments and made accurate change.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified time frames.Addressed customer service inquiries in a timely and accurate fashion.
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