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Vertex - Customer Service Rep Resume Example

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CUSTOMER SERVICE REP
Professional Profile

Experienced and accomplished Assistant Plant Manager and Administrative Assistant of a fast paced Printing Co. Offering 20 plus years of experience. I am also experienced as a CSR for Cash offices and Vertex phone support.

Highlights
  • Microsoft Office proficiency
  • Inventory control
  • Head of pre-press dept.
  • Purchasing agent
  • Supervision and training
  • Administrative Support
  • Self-starter
  • Proofreading
  • Understands grammar
  • Strong interpersonal skills
  • Dedicated team player
  • Professional and mature
Accomplishments

Coordinated all department functions for team of 7+ employees.

Increased office organization by developing more efficient filing system and customer database protocols.

Promoted to Assistant Plant Supervisor after 36 months of employment.


Experience
Customer Service Rep
January 2016 to Current Vertex － Smithfield, PA

I am in training as a csr learning all company policies and state laws to answer calls for Columbia Gas customers.
Cash Office Associate
October 2015 to December 2015 Sears Holdings － Raeford, NC

Responsible for opening the Store and counting all cash bags from the previous day sales and preparing new cash bags for daily business. Filled out and filled all necessary reports.
Assistant Plant Manager/Office Manager
January 1995 to January 2015 Mid America Printing Inc － Fredericksburg, VA
  • Daily responsibilities included but not limited to: Managed daily office operations and maintenance of equipment.
  • Maximized production by operating the Fuji XMF workflow system and the Dart plate burner simultaneously.
  • Managed project schedules to guarantee client and in-house creative and design needs were met on time and within budget.
  • I started as a press operator and worked my way up the Head of the Pre-press dept to eventually office Manager and Assistant Plant Manager.
  • Liaised between the creative and the account services team.
  • Monitored team progress to complete projects within deadlines.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Managed paper, ink and printing supply inventories.
Education
High School Diploma : Graphic Arts Printing Management, Graphic Design and Communications, 1984 Fayette County Area Vocational Technical School － Uniontown, PA, USA Graphic Arts Printing Management, Graphic Design and Communications Training in print operations
Skills

Administrative Support, client oriented, ink, Inventory control, Microsoft Office, Office Manager, Pre-Press, Press, problem solving, Purchasing, quality control, Supervision, proficient in the Fuji XMF workflow system.

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Resume Overview

Companies Worked For:

  • Vertex
  • Sears Holdings
  • Mid America Printing Inc

School Attended

  • Fayette County Area Vocational Technical School

Job Titles Held:

  • Customer Service Rep
  • Cash Office Associate
  • Assistant Plant Manager/Office Manager

Degrees

  • High School Diploma : Graphic Arts Printing Management, Graphic Design and Communications , 1984

Where can I find a Vertex Customer Service Rep resume example in Fairchance, Pennsylvania ?

This is an actual resume example of a Customer Service Rep who works in the Office Assistants Industry. LiveCareer has 151592 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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