Communications expert who specializes in social media marketing. Extensive background in customer service relations.
•Research complex questions from Wells Fargo bankers.
•Provide information regarding products, services and procedures.
•Communicate with interdepartmental team members.
•Proven ability to mutual-task while on calls.
•Constructed and produced team newsletter.
•Greet members and guests to the facility.
•Maintain Family Wellness's high standard of service and hospitality.
•Provide information and tours to potential members.
•Assist in training in new employees.
•Correspond with sales staff and clients daily
•Write, produce and delegate production work.
•Administer of stations social media page.
•Maintain companies database of commercials for broadcast.
•Announced boys and girls basketball games.
•Implemented stations social media presence.
•Wrote and produced news for two daily newscasts
•Interacted with clients live in studio to promote business
•Assisted administer with station website.
•Produce daily commercial copy.
•Surpassed monthly standards.
•Obtained FDCPA and GLBA certifications.
•Adapted quickly to new team criteria.
•Instructed recruiting efforts for market research studies
•Employee scheduling based on workload
•Monitored recruiters phone calls to ensure company standards.
•Daily reports to document recruiting efforts.
Social Media and Communications coursework
Public Relations coursework
Communications, English and Journalism coursework
Marketing and Advertising coursework
Minor in Radio Broadcasting
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