Skilled Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism.
Also, resourceful who consistently meets and exceeds productivity goals.
*Answer calls and be friendly to all our customers.
*Helped my peers whenever they needed help since I have more experience then them.
*Helped with projects like the Helpline, the warehouse and also Travel Loaners.
*Able to always meet exceed metrics, goals, and expectations.
*Take Spanish calls.
*Helped kids who were financially disadvantaged with school in areas that they were struggling in.
*Tutored and mentored elementary school kids.
*Helped students improved their grades and get student of the month awards for the first time.
*Call center rep for CSC.
*Worked in many CSC related projects like summer camp orders, escalations inbox, device returns, in/without list and also work as a call center rep.
*Always met and exceeded metrics.
Worked for CSC 2 years as a temp before I was converted to permanent.
Completed all course work for General Education- 60 Semester Units combined from Los Angeles Pierce College, Los Angeles Valley College, and Los Angeles Mission College.
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