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Discovery Charter School - Customer Service Rep Resume Example

Resume Score: 90%

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CUSTOMER SERVICE REP
Summary
To gain experience, knowledge, networking and to further develop my leadership skills. Customer service professional offering 5 years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Proficient in Microsoft Applications. Currently pursuing certification in Microsoft office including Word, Excel, and PowerPoint and learning banner using online resources. Take great satisfaction and pride in seeing results and positive impact on the customer/client. Self-starter, flexible, independent, organized and punctual. Cooperative, polite and hardworking. Working knowledge of various computer software programs.
Experience
Discovery Charter School
  • Back to the Basics Reading and Mural Arts Program.
  • Help paint murals as well as reading to children 1st through 3rd grades.
04/2008 to 01/2010
Customer Service Rep Sunoco, Inc. Company Operated Store
  • Provide excellent customer service to all customers.
  • Following proper cash handling procedures in accordance with Company policies.
  • Cleaning shelves, drives, dispensers, rest rooms, store interior & exterior and other designated areas, building and taking down displays.
  • Counting inventory, pricing, stocking, rotating and counting merchandise.
  • Assist management in ordering and vendor check-in, as well as assisting management in maintaining building, equipment and grounds.
11/2010 to 10/2012
Bank Teller Wells Fargo Bank － Paoli, PA
  • Sell new products and services, generate leads for Bankers to close sales, balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
  • Use of copiers, fax machines, and phone systems for the purposes of generating leads for referrals and making appointments/memos for bankers.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Handle the management of foreign currency.
  • Distribute foreign currency to other tellers.
  • Balance all foreign currency at the end of each day and order more based on demand.
10/2012 to Current
Assist manager/teller supervisor Cashier/Student Supervisor Villanova University － Villanova, PA
  • Provide excellent customer service, cash handling, train students on proper customer and cashiering services.
Education
1 2005
Diploma Lankenau High School － Philadelphia, PA
1 2006
Mansfield University － Mansfield, PA
1 2008
Philadelphia Community College of PA
Skills
adding machines, Arts, Balance, calculators, cash handling, cashiering, excellent customer service, fax machines, funds, inventory, money, paint, phone systems, copiers, policies, pricing, Reading, receiving, sales, written
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Resume Overview

Companies Worked For:

  • Discovery Charter School
  • Sunoco, Inc. Company Operated Store
  • Wells Fargo Bank
  • Villanova University

School Attended

  • Lankenau High School
  • Mansfield University
  • Philadelphia Community College of PA

Job Titles Held:

  • Customer Service Rep
  • Bank Teller
  • Assist manager/teller supervisor Cashier/Student Supervisor

Degrees

  • Diploma


Where can I find a Discovery Charter School Customer Service Rep resume example in Philadelphia, Pennsylvania ?

This is an actual resume example of a Customer Service Rep who works in the Office Assistants Industry. LiveCareer has 151597 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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