My Name is Brison Lee Sizemore This is who i am.
Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.I am also one who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. I am committed to addressing customer's concerns with speed,accuracy and professionalism. In return staying on topic reaching out to the customer and their needs .
I have managed A high call volume without loosing interest and speed on the phone. My AHT on the phone is lower then other veteran reps in the field. Thou i still maintain precise and correct information for the customer. When short staffed I would take on the extra load to better improve my skills.
I ave learned to stay confident in my training's To stay on top Of my level to insure that i give 110% to the customer and his/her needs.
I was a Customer Service rep for a bank. I would handle high volume calls. Calls were continuous usually last 3 to 4 min back to back for an 8 hour period. My results for the company was amazing., Supervisors would compliment me on the stern and confidence in my voice while talking with customers. For having confidence and great skills while talking to customer is important. If you dont believe in your self how can the customer believe you.the n trust you with the job.
Arvato digital is a company that the provides the east coast with many of DVD's And Video games to the east cost. They are made packaged and shipped to various store's in the region. I was a machine operator in charge of a 3 man crew to package out 90 games a min. Maintain certain speeds through out 12 hour shifts. I Put such a good effort to the job the owner from Germany came to my machine to congratulate me for my awesome dedication and performance to the company .
I work with corporate office in the main building for terminex. Where we took calls from across North Carolina,Virgina,West Virgina, And Georgia. My job was to send out techs to there jobs an in schedule their appointments. As well as do inbound and out bound calls. While under time limits to complete the job as accurate as possible. As well as pitch the new service to the customer.
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