Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Assisting catalog shoppers with orders, order statuses, credit disputes and solutions for loyalty marketing programs such as Marriott Rewards etc.
Taking reservation calls for customers needing to go to and from airports in the US, lost and found inquiries, and later moving to more high demand customers for Super Shuttles luxury sedan car service.
Taking inbound calls as well as dispatching cabs to customers needing taxi service. Later moving to a department strictly for Accounts.
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