Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Hands-on highly motivated individual with in-depth knowledge of Microsoft Office. Core Strengths Strong organizational skills Energetic work attitude Active listening skills Inventory control familiarity Seasoned in conflict resolution Telephone inquiries specialist Sharp problem solver Telecommunication skills Courteous demeanor Customer service expert Adaptive team player Accomplishments Customer Assistance Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed. Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Sales Consistently generated additional revenue through skilled sales techniques. Customer Interface Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.
