I am a very experienced and energetic Customer Service clerk. I strive to remain dedicated and motivated to maintain customer satisfaction and contribute to company success at all times. I have excellent computer skills and communication skills; verbal and written. I am also a great multi-tasker and and I work well under pressure.
I worked as a Customer Service/Membership Clerk at Costco Wholesale in Arlington, VA for seven years. My daily shift duties included task such as: signing up new members and explaining each membership we offered. Promoting the in house American Express credit card; answered the telephone; made adjustments/changes to memberships; solved account problems; and took complaints/negative feed back about the company and made the member feel better about their experience.
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