Knowledgeable and dedicated customer service professional with extensive experience in Customer Service Relations industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Also a strong technical support leadership with the wealth of technical knowledge and the ability to lead a technical support team, offers eleven(11) years of experience, an associate degree in Network Systems Administration and excellent customer service skills. Energetic, result-driven professional with more than a decade of experience in customer service arena.
Community Service/ Volunteer Work
Youth Leader (Local Church), Columbus, Ohio
Salvation Army, Columbus, Ohio
Meal Mania by Citi IMPACT, COlumbus, Ohio
American Society of Safety Professionals
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