Customer service with management skills in the floral and funeral service fields. currently own and operate my own business in the funeral service field.
Provided friendly customer service at prescription drop-off and pick-up counters.Efficiently answered multi-line phone and processed high volume of order requests.Maintained inventory levels by ordering necessary supplies and verifying deliveries and purchase orders.Verified customer data and billing information.Communicated with all customers and staff in a pleasant and professional manner.Appropriately resolved customer issues, complaints and questions.
Entered new customer profiles and information into software system.Communicate directly with funeral home and cemetery offices via telephone, fax and email. Provided friendly customer service at drop-off and installation.Verified customer data and billing information.Verified accuracy and completeness of information on customers orders and finished product.Regularly order stones , office and restroom supplies.Appropriately resolved customer issues, complaints and questions.
Member of child care.
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