self-motivated Field Service Engineer with over 10 years of experience with well round of knowledge in the areas of electronics, pneumatic, networking, mechanical, vacuum, laser and optical system.
Customer service engineer in Defect metrology.Jan 2013 to Current Applied Materials, Inc － Hillsboro, Oregon
Install, upgrade, calibrated and repair at client's site
Interact with clients and their manager and take feedback
Ensure safety norms are followed during installation and maintenance
Customer service engineer in EPISep 2006 to Dec 2012 Applied Materials, Inc － Hillsboro, Oregon
Installation and repair complex electronic, network, mechanical and vacuum system
Grinding machine technician and operatorMay 2006 to Sep 2006 Sumitomo Electric Semiconductor Materials, Inc － Hillsboro, Oregon
Thin-film Equipment Maintenance Technician InternJun 1997 to Jun 1998 Fujitsu Microelectronics Inc － Gresham, Oregon
Education and Training
Bachelor of Science, Automated Manufacturing TechnologyITT Technical Institute － Portland, Oregon
Associate of Science, Electronics Engineering TechnologyITT Technical Institute － Portland, OR
Experience with complex electronic, mechanical, vacuum, laser and optic system.
Strong analytical, diagnosis, and problem solving skills.
Ability to work with blueprints, schematic drawings.
Setup and troubleshooting networking using NETBEUI, IPX/SPX, TCP/IP, and Telnet
Proficient with Microsoft Operating system and Microsoft Office
Familiar with PLC ladder diagram and CNC programs.
Improving customer service based on client feedback through the development of new policies and procedures.