Customer Service Cashier Resume Example Great Expectations Student Center

CUSTOMER SERVICE CASHIER

Professional Summary

Friendly Customer Service Cashier with about a year of experience working in all types of retail environments. Capable of operating cash registers and performing necessary calculations. Genuine people-person with the ability to mediate various disputes. Hardworking Customer Service Cashier bringing over a year of hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. In-depth knowledge of the cash register and its computer system. Welcoming Customer Service Cashier adept at greeting over 100 customers per day, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing a friendly and helpful environment. Areas of expertise include hands on customer service as well as hands on experience out on the sales floor and helping assist customers in any means possible.

Skills

Product upselling
Cash register operations
Retail merchandising
Drawer management
Credit card processing
Refund handling
Financial shortage analysis
Payment collection
Inventory Management
Store merchandise stocking
Check cashing
Maintaining store appearance
Bagging and packaging
Point of sale knowledge
Order taking
Inventorying products
Basic math skills
Loss prevention
Currency counting
Purchase assistance

Product knowledge
Customer assistance
Security monitoring
Cash register systems
Refunds and exchanges
Merchandising expertise
Cash register skills
Identification checks
Product restocking
Cash Handling
Heavy lifting
Cash report creation
Cash balancing
Product and service sales
Cleaning and sanitizing
Cleanliness
Payment Processing
Multi-tasking ability
Coupons and gift cards

Work History

Customer Service Cashier03/2020 to Current
Great Expectations Student Center – Saint Petersburg, Flordia

Cashier08/2019 to 03/2020
Michaels – Saint Petersburg, FL

Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Operated cash register for cash, check and credit card transactions with 90% accuracy.
Checked prices for customers and processed items sold by scanning barcodes.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed weekly sales circulars and monitored price changes.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Answered questions about store policies and concerns to support positive customer experiences.
Worked with other sale representatives to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Completed manual and machine counts of funds for transactions valued at over $200.
Served needs of more than 10 customers in a busy environment.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Used cash registers and POS systems to request and record customer orders and compute bills.
Assisted customers by answering questions and fulfilling requests.
Worked closely with my managers and other colleagues to solve problems and handle customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers with special services, account updates and promotional options.
Efficiently processed new orders, completing 10+ daily transactions with remarkable accuracy.
Increased sales 15% by offering advice on purchases and promoting additional products.
Educated customers on promotions to enhance sales.
Trained as cashier and sales floor associate to provide back-up coverage to provide customers with optimal support.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.

Cahier03/2019 to 08/2019
Chick-Fil-A – Saint Petersburg, FL

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers by answering questions and fulfilling requests.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Answered questions about store policies and concerns to support positive customer experiences.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Used cash registers and POS systems to request and record customer orders and compute bills.
Trained as a cashier and provided back-up coverage to provide customers with optimal support.
Worked with other cashiers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Worked closely with other cashiers to solve problems and handle customer concerns.
Assisted customers with special services, account updates and promotional options.
Increased sales 10% by offering advice on purchases and promoting additional products.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Efficiently processed new orders, completing many daily transactions with remarkable accuracy.

Education

High School DiplomaExpected in 05/2020Dixie Hollins Highschool- Saint Petersburg

Accomplishments

Used Microsoft Word to develop intensive word documents about products and customer issues.
Collaborated with a team of 15 representatives in the development of theft protection.

Certifications

Microsoft Certified Systems Engineer (MCSE)

Microsoft Word Certificication, Early grad student in highschool, and also accepted into college

I got my Microsoft Certification in the 2019-2020 year, so im very experienced in that program as well as programs like it; My main goal for this year wa sto graduate a year early and set out on that journey at the beginning of the year and as the year progressed I ended up being accepted into a college in Hudson, Florida and will start in the fall of 2020.

Additional Information

I am currently employed with Great Explorations Children Museum but unfortunately they're closed as to protect everyone from the spread of the virus; so I do intend to stay with my employers and would love the opportunity to work with your company as well. That does mean that when my job does open I may look into the possibility of putting in my two weeks and respectfully leaving or I may stay with the company and work with my employers to work around my work schedule with your company.

Resume Overview

Companies Worked For:

Great Expectations Student Center
Michaels
Chick-Fil-A

School Attended

Dixie Hollins Highschool

Job Titles Held:

Customer Service Cashier
Cashier
Cahier

Degrees

High School Diploma Expected in 05/2020

Customer Service Cashier Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes