Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.Skilled [
Customer Service, Clerical and Administrative, A/P, A/R,, Medical records, Receptionist, Clinical Research Cordinator, Collections, Worked in physicians offiice for 10 yrs.
Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Addressed customer service inquiries in a timely and accurate fashion.Developed process improvements to enhance efficiency and effectiveness of inter-department call center operations.
Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beveragesAttempted to limit problems and liability related to customers' excessive drinkingCleaned and prepared various foods for cooking or servingCleaned and prepared various foods for cooking or servingAccepted payment from customers and made change as necessary.Assisted co-workers.Performed serving, cleaning, and stocking duties in establishments
Insurance claims on body damage, billing, A/p, A/R, collecting deductables, receptionist.
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