Inside Sales Representative driven to obtain new customers quickly and effectively. Motivated to generate and increase sales while delivering top-notch customer service. Qualified by exceptional communication, training, and organizational skills, coupled with strong teamwork and team leadership skills.
Responded to all customer inquiries in a timely manner. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified timeframes. Maintained up-to-date records at all times. Completed all required training and certification
Clients: MegaPath, Bayer, Welch Allyn and USPS
Conducted business to business telephone sales.Contacted new and existing customers to discuss how their needs could be met with specific products and services.Maintained detailed account records and contact logs using SalesForce and CRM.Negotiated prices, terms of sales and service agreements.
Conducted business to consumer telephone sales.Implemented a consultative selling approach on all outbound and inbound calls
Conducted business to business telephone sales. Responded to all customer inquiries in a timely manner. Generating quotes and sales from web and phone leads. Cross-trained and provided back-up for other customer service representatives when needed.Liaised between the creative and the account services team. Monitored team progress to complete projects within deadlines.
Worked from manufacturing floor to order entry, customer service, inside sales to outside sales. Answered customers' questions regarding products, prices and availability.Emphasized product features based on analysis of customers' needs.Attended trade shows and sales conferences.Collaborated with colleagues to exchange selling strategies and marketing information. Taught potential clients about products through seminars and other special events.Acted as customer liaison between sales management and personal accounts.Used networking opportunities to create successful, on-going business relationships.Planned and organized routes within territory to maximize efficiency and time in the field. Shared product knowledge with customers while making personal recommendations.Brought concepts from and to clients. Responsible for sales that contributed to a team goal of $500,000 +.
Candidate, A.A.S.,/GPA: 3.7
100% Sponsored by Universal Instruments (presently Dover Electronics)
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