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M.R. Grant, CPA - Customer Service Resume Example

Resume Score: 90%

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CUSTOMER SERVICE
Summary
Detail-oriented, efficient and organized
Highlights

MS Office Suite (Word, Excel, Access, PowerPoint and Outlook)

*Experience with accounting software - Quickbooks and Peachtree

*Good communication skills; experience managing phones

*Highly trustworthy, discreet and ethical.
Experience
Customer Service 08/2007 to 06/2012 M.R. Grant, CPA Los Angeles, CA
  • Answered phones, scheduled appointments, greeted clients.
  • Performed office duties related to maintaining records, files, orders etc.
  • Utilized Quickbooks and Peachtree to reconcile bank and produce financial statements.
  • Maintained ongoing communication with office staff and customers.
01/2003 to 06/2007 Student - Cal State Dominguez Hills Carson, CA
Payroll Analyst 11/2000 to 10/2003 Los Angeles, CA
  • Extracted payroll tax data from various sources and compiled data into meaningful reports for analysis using Excel, Outlook Soft, PowerPoint, and other tools.
  • Published accurate and timely quarterly, monthly and annual financial reports for payroll.
  • Reconciled corporate payroll bank accounts.
Customer Service 11/1997 to 11/1999 Minuteman Press Torrance, CA
  • Answered telephones and courteously assisted customers within high-volume, deadline-driven settings.
  • Earned a reputation for rapidly and calmly resolving customer complaints.
  • Utilized Desktop Publishing software and Photoshop to prepare documents for printing press.
  • Demonstrated ability to learn new computer programs quickly.
Education
Intermediate Accounting, Cal State Dominguez Hills: Accounting I & II Bookkeeping & Accounting Medical Billing & Terminology El Camino College Hamilton Adult School S.C.R.O.C Carson Torrance, CA Accounting I & II Bookkeeping & Accounting Medical Billing & Terminology
Associate of Arts: Liberal Arts Torrance, CA Liberal Arts
Skills
10-key touch, Accounting, accounting software, Photoshop, Good communication skills, resolving customer complaints, clients, Desktop Publishing, financial reports, financial statements, managing, Access, Excel, MS Office Suite, office, Outlook, PowerPoint, Word, payroll, Peachtree, press, Quickbooks, tax, telephones, phones, Type 60 wpm
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Resume Overview

Companies Worked For:

  • M.R. Grant, CPA
  • Student - Cal State
  • Minuteman Press

School Attended

  • El Camino College Hamilton Adult School S.C.R.O.C

Job Titles Held:

  • Customer Service
  • Payroll Analyst

Degrees

  • Intermediate Accounting, Cal State Dominguez Hills : Accounting I & II Bookkeeping & Accounting Medical Billing & Terminology
    Associate of Arts : Liberal Arts

Where can I find a M.R. Grant, CPA Customer Service resume example in Glendale, California ?

This is an actual resume example of a Customer Service who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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