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Customer Service Associate Barista Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated individual seeking a challenging position in a professional career. Utilizing previous employment skills and experiences leading to opportunities for advancement. 
Highlights
  • Cash handling
  • Reliable team worker
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Reliable and punctual
  • Excellent multi-tasker
  • Restaurant management
  • Great people skills
  • Quick learner
  • POS systems

  • Customer- and service-oriented
  • Inventory control procedures
  • Ability to mediate disputes
  • Excellent communication skills
  • Energetic self-starter
Experience
09/2015 to Current Customer Service Associate/Barista W.S. Badcock Corporation | Elizabethton, TN,
take customer orders ( walk in customers, as well as customers ordering over the phone)
consolidate the customers orders guaranteeing that they are getting the correct order
maintain the sanitation of the restaurant
Opened the Store as well As closed everything down
Barista ( well trained in the use of an espresso machine)
had to be well acquainted with the menu as well as the pastries/cakes and its ingredientsTook necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Correctly received orders, processed payments and responded appropriately to guest concerns. Correctly received orders, processed payments and responded appropriately to guest concerns.
11/2014 to 10/2015 Assistant Manager Dick's Sporting Goods Inc | Leesburg, VA,
  • Responsible for daily receipt reconciliation Maintaining hours of operation consolidation of guest meals Prepping and cooking Taking customer orders Taking incoming calls with orders for residences as well as corporations Managed and called in daily inventory Open the restaurant : Ensure tables are properly cleaned Side stations are stocked and organized Check if all prep and side work is appropriately completed Daily bank deposit ( ensuring the register has enough cash, as well as change for the day) Train new employees Dealing with all customer complaints appropriately and professionally Over saw other employees to make sure they Prepared and provided customers with a timely, pleasant and polite service Encouraged our customer's to come back by getting to know them personally Maintaining the sanitation of the restaurant including floors, tables, edges, bathrooms, food stations.
07/2013 to 10/2014 Customer Service Associate/Barista Dick's Sporting Goods Inc | Little Rock, AR,
Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Correctly received orders, processed payments and responded appropriately to guest concerns. Served orders to customers at windows, counters and tables.  consolidated the customers orders, Barista
11/2012 to 07/2013 Cashier Market Basket | City, STATE,
10/2011 to 11/2012 Cashier Market Basket | City, STATE,
  • Ring the customer's groceries into the register accurately and in a timely as well as pleasant experience.
  • Being the last person a customer will see before leaving the store, had to Ensure that the customer had a pleasant experience shopping.
  • Bag the groceries for the customer.
06/2004 to 09/2012 Assistant Manager/Cook Jaffrey Pizza Barn | City, STATE,
  • Responsible for daily receipt reconciliation Maintaining hours of operation consolidation of guest meals Prepping and cooking Taking customer orders Taking incoming calls with orders for residences as well as corporations Managed and called in daily inventory Open the restaurant : Ensure tables are properly cleaned Side stations are stocked and organized Check if all prep and side work is appropriately completed Daily bank deposit ( ensuring the register has enough cash, as well as change for the day) Train new employees Dealing with all customer complaints appropriately and professionally Over saw other employees to make sure they Prepared and provided customers with a timely, pleasant and polite service Encouraged our customer's to come back by getting to know them personally Maintaining the sanitation of the restaurant including floors, tables, edges, bathrooms, food stations.
Education
Expected in 06/13/2008 High School Diploma | Conant High School, Jaffrey, NH GPA:
3.5 GPA, Member of yearbook Club, Graduated with high honors
Expected in 06/2009 | General Studies Mount Wachusette Community College, Gardner, MA GPA:
Expected in 05/2012 | Business Management New Hampshire Technical Institute, Concord, NH GPA:
3.35 GPA Business Management
Skills
10 key calculator, handling cash, cash registers, cooking, customer service, inventory, management skills, Microsoft office, Outlook, restaurant experience, tables, associates in Business Management, great people skills

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Conant High School
  • Mount Wachusette Community College
  • New Hampshire Technical Institute
Job Titles Held:
  • Customer Service Associate/Barista
  • Assistant Manager
  • Customer Service Associate/Barista
  • Cashier
  • Cashier
  • Assistant Manager/Cook
Degrees
  • High School Diploma

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