Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly
and effectively. Customer service focused individual
Cross-sell products and services to PNC consumer and business clients
Process customer account maintenance requests
Network with branch business partners to expand book of business and opportunity for branch revenue growth
Participate in PNC networking events to bring PNC brand awareness within serving communities
Assist teller team with client interactions and transactional needs during peak times
Provide financial advice to clients in face to face interactions and via phone
Adhere to PNC policies and procedures while assisting clients
Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Facilitated prompt and accurate seating and service of all guests.
Maintained a professional tone of voice and words at all times, including during peak rush hours.
Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Delivered exceptional, friendly and fast service.
Skillfully anticipated and addressed guests' service needs.
Actively complied with all health department regulations and rectified issues immediately.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Assisted guests with making menu choices in an informative and helpful fashion.
Appropriately suggested additional items to customers to increase restaurant sales.
Answered questions about menu selections and made recommendations when requested.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Consistently adhered to quality expectations and standards.
Promoted and endorsed the company to bring in new business.
Greeted guests and communicated about wait time.
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