Motivated computer professional with more than 3 years in computer installation, repair and maintenance. Specializes in PC computers. I am proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware.
Resolved technical issues for clients in person, on the phone and through e-mail.Repaired and reinstalled software. Troubleshot configuration issues and resolved problems accurately and efficiently.Performed diagnostic tests and repaired malfunctioning hardware and software.
Set up, tested and configured networks, desktops, laptops and printers.Resolved technical issues for clients in person, on the phone and through e-mail.Repaired and reinstalled software such as Microsoft Office.
Resolved technical issues for clients in person, on the phone and through e-mail.Installed motherboards, processors, RAM and graphics cards.Performed desktop and laptop repairs.Trained new employees in effective diagnostic and repair procedures.
Member of the Kappa Sigma Fraternity - 2008 to Current Alumni
-Member of the National Honor Society
-National Honor Roll Academic Achievement Award
-Top 20% of class
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