Business professional with a determined and passionate demeanor. Successful at presenting business concepts in an organized and persuasive manner. Possesess a strong work ethic with exceptional skills in writing, editing and researching. Tenacious with a robust desire to learn and grow.
Serviced consumer and business accounts and customers.
Referred customers to open new accounts and cross-sold products to consumer and business customers.
Provided solutions to customer inquiries.
Sold retail products and services to consumer customers.
Referred business products and services to partners.
Managed portfolio's and profiled customer's to identify additional needs.
Developed relationships with partners.
Obtained Annuities License while in this position.
***Attended the 2002 Sales Recognition Conference in Orlando, FL due to exceeding sales goal***
Serviced team members in all of retail banking via phone, email and our support website.
Understood fully all retails sales plans as well as partner processes.
Worked with technical teams to resolve customer inquiries regarding access to websites and applications.
Had a strong focus on making processes faster and easier for a positive customer experience.
Became a top performer among my team, and achieved the title of "email" captain in the department.
Managed, tracked and expedited purchase orders.
Checked inventory on a frequent basis.
Part-time data entry job typing psychological evaluations for disability.
This job has been a part-time job while I have stayed home with my kids. Working from home requires a great amount of discipline to get reports done on time.
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