Skilled food service professional with experience in the baking and pastry industry.
Answered telephone calls and responded to inquiries
Took specialty cake orders
Greeted each customer with friendly eye contact
Performed all transactions in a cordial, efficient and professional manner.
Performed other tasks as assigned by the sous chef or chef
Placed clean dishes, utensils and cooking equipment in storage areas
Weighed and measured ingredients
Ensured consistent high quality of plate presentation
Ensured first-in-first-out system with all ingredients labeled and stored properly
Maintained contact with kitchen staff, management, serving staff and customers
Customer service, cashiering, answering phones, putting finishing touches on cakes and pastries, delivered exceptional service by greeting and serving customers in a timely, friendly manner, suggested additional items to customers, as appropriate, to increase bakery sales, effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests, maintained neat and attractive bakery food cases, maintained a professional tone at all times, including during peak rush hours.
Baked all breads for lunch and dinner service, prepared muffins and scones for weekend brunch, prepared and plated desserts for dinner service
Prepared dessert trays for banquets and Sunday brunches, prepared all ice creams and sorbets, proofed and baked croissants and danishes, prepared desserts for dinner service
Specialized in baking and pastry
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