I have extensive experience as a Customer Service Representative as well as an Administrative Assistant, Manager, Supervisor and Sales Representative.
Coordinated all department functions for team of 3 employees
Promoted to manager after 24 months of employment.
Increased sales of Salon equipment by 600%
Answer and transfer multi line phones, help walk-in customers, data entry, scheduling, processing paperwork for pick-up and delivery of shipments, filing, quoting, scanning, invoicing and processing of received payments including credit cards. Handling of secure INL mail and Military documents.
Customer Service, ordering, receiving and stocking inventory for the department. Overseeing staff duties and cutting fabric orders for the customer. Keeping the department within the budget given to us.
While employed at Woodland Furniture I worked in the Customer Service Department in which several of those years I served as the Supervisor. I was in charge of twenty-seven states plus the providence of British Columbia, Canada. My duties included quoting, deposit requests, processing orders, coordinating approval of design drawings.. Data entry, scheduling, calculating and tracking shipping of the orders. Answer and transferring phone calls on a multi line system. Invoicing and applying payments to order. Receiving and tagging fabrics, ordering supplies such as office products and samples.
I was a very active member of VICA and competed in several competitions locally and at the state level.
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