Friendly Sales Associate adept at working in diverse retail and customer service environments. Patient and empathetic with an extensive background in conflict resolution and customer care. Desires a Costumer Service role.
Exceptional communication skills
Strong client relations
Trusted key holder
Creative problem solver
POS systems expert
Customer Service, 09/2012 to 06/2013 McDonalds – Waconia, MN
Receptionist, 06/2013 to 03/2014 City Looks Salon – Mound, MN
Answered an average of dozen calls per day by addressing customer inquiries, solving problems and providing product information.
Earned management trust by serving as a key holder, responsibly opening and closing store.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Provided an elevated customer experience to generate a loyal clientèle.
Server, 03/2014 to 04/2015 Hazeltine National Golf Course – Chaska, MN
Conducted weekly walk-throughs with the manager to discuss training concepts, including product knowledge and five-star customer satisfaction service.
Assisted customers with food selection, inquiries and order customization requests.
Developed reputation as an efficient service provider, and trainer, with high levels of accuracy.
Maintained cleanliness and presentation of stock room and customer floor.
Operated a POS system to itemize and complete an average of at least 40 guest purchases.
Learned, referenced and applied product knowledge information while addressed to team and trainees.
Banquet Server, 05/2016 to Current Aramark Catering at MN Landscape Arboretum – Chaska, MN
BBA: Communication- Interpersonal Relationships, Current Crown College - St.Bonifcuious