Computer literacy and good keyboard skills
Work well as part of a team
Ability to work independently
Accuracy and attention to detail
Familiarity with basic MS Office software
Familiarity with basic office hardware including: computers, printers, telephones, photocopiers, faxes and scanners
Ability to multi-task in a fast paced environment
Strong organizational skills and the ability to meet deadlines
Managed large amounts of incoming calls.
Handled complaints and provided solutions and alternatives to ensure resolution.
Kept record of customer accounts.
Provided updated billing information.
Followed communication procedures, guidelines and policies.
Prepared and oversaw the preparation of daily meals, according to the menu.
Supervised other staff and volunteers that engaged in food preparation.
Assured that meals were served in their proper temperature, quantity, appearance, flavor and quality.
Ensured proper sanitation and safety procedures.
Maintained required monthly records.
Ordered food and supplies weekly.
Provided training and performed other duties as assigned.
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