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Customer Security Assurance Analyst 2 Resume Example

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CUSTOMER SECURITY ASSURANCE ANALYST 2
Professional Summary

Seeking a Compliance Analyst roll offering 7 years of expertise in risk and Due diligence management, policy and program development and strategic planning. Advanced knowledge of regulatory compliance with a proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.

Skills
  • Regulatory compliance
  • Assessing compliance risk
  • Federal compliance
  • Legal Compliance
  • Project Management
  • Internal Auditing
  • Anti Money Laundering
  • Risk Management
  • Customer Service
  • Risk Assessment
  • Teamwork / Collaboration
  • Compliance Training
  • Sales force
  • Oracle procurement
  • SQL
  • Document analysis
Work History
Jan 2020 - CurrentDenver, CO
Customer Security Assurance Analyst 2 / NBCUniversal
  • Acts as the Tableau database subject matter expert within the Data Solutions team.
  • Develops, designs, and implements presentation Tableau dashboards for production reporting.
  • Analyzes overall data and provide recommendations directly addressing business objectives.
  • Assisted the Data Solutions team in designing and building custom data views in SQL as primary source information for the Tableau production server.
  • Designs and develops dashboards leveraging visualization best practices and storytelling
  • Analyzes overall data and provide recommendations directly addressing business objectives.
  • Creates KPI reporting from new/existing data on a daily basis.
  • Conducted investigations into questionable test results.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
Dec 2017 - Jan 2020Denver, CO
Global Compliance Analyst / Western Union
  • Supervised, coached, and lead 200 Western union compliance AML/KYC Due Diligence program and quality personnel of various technical and managerial levels
  • Consult with the Global AML/KYC Program, Regional Compliance, Compliance System and Analytics, IT and Operations groups around the execution of KYC standards globally
  • Trained all applicable associates on AML/KYC policies and procedures currently in place. Prior to training, internal audit scores ranged from 45%-65%. After training, scores increased to 80%-95%
  • Assist with regulatory examinations and/or internal and external audits in the KYC/KPI program
  • Conducted system audits and partnered with key stakeholders, Legal, Business leaders to ensure compliant re-certification of Business systems and programs resulting in improved process flows
  • Escalate KYC related findings to Western Union leadership and business partners for review and decision making and tracking remediation actions till completion
  • Work cross-functionally with teams within AML Compliance organization as well as other business units including IT and Operations
  • Streamlined operations by running daily reports versus weekly, which improved visibility of transactions and helped ensure compliance was maintained at all times
  • Specifications, flagging any non-compliance issues and making recommendations
  • Served as point person to update high volume database, ensuring information was current for audits
  • Utilized hadoop to analyze massive datasets for upper management line of business.
Jul 2012 - Dec 2017Washington D.C., DC
Anti-Money Laundering Analyst / Western Union Business Solutions
  • Assisted and provided information to support Suspicious Activity Reports (SAR) or equivalent for regulatory filing
  • Maintain a strong investigative skills; the ability to work independently, demonstrated extensive banking and Compliance knowledge
  • Investigated, monitored and managed over 400 large accounts for suspicious activities on a daily basis
  • Identified over 250 significant cases, red flags and patterns associated with the laundering of illicit funds
  • Authored over 150 thorough reports detailing results of investigations and recommendations to improve compliance and maintain solvency
  • Used transnational and customer records, external data, publicly- available information, and other information to identify suspicious or unusual activity
  • Ensure client compliance with AML laws, regulations, guidelines, and procedures; OFAC and customer/transaction monitoring.
Education
May 2017Hyattsville, MD
Master of Science in Management ScienceUniversity of Maryland - University College
May 2010Charlotte, NC
Bachelor of Science in Liberal Arts And SciencesJohnson C Smith University
Affiliations
  • Member, Alpha Phi Alpha Fraternity Inc., 2008 to Current
Additional Information
  • MS Office
    Word
    Excel
    Outlook
    PowerPoint
    One Note
    Access
  • Google Drive
    Docs
    Sheets
    Slides
    Forms
  • Spreadsheets
    Excel
    Google Sheets
    OpenOffice Calc
    Pro tip: List specific skills such as: pivot tables, comparative analyses, link to database, macros, sensitivity tables, vertical look ups
  • Presentations/Slideshows
    PowerPoint
    Google Slides
    OpenOffice Impress
    Tableau
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Resume Overview

Companies Worked For:

  • NBCUniversal
  • Western Union
  • Western Union Business Solutions

School Attended

  • University of Maryland - University College
  • Johnson C Smith University

Job Titles Held:

  • Customer Security Assurance Analyst 2
  • Global Compliance Analyst
  • Anti-Money Laundering Analyst

Degrees

  • Master of Science in Management Science
    Bachelor of Science in Liberal Arts And Sciences

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