|Customer service-oriented, Excellent communication skills, Professional phone etiquette, Highly Dependable, Excellent Attention to Detail, Fast Learner||Light computer, typing and 10 key, Willing to learn and Adapt to New Work Environment, Multi- tasker, Bilingual English/Spanish, Requires Minimal Supervision|
Provide Macy's customers with excellent customer service through Macy's Magic concept. Promptly assist customers with selection of merchandise, sales, payments, download Macy's app. on cell phone, search for merchandise outside of store, fitting room, and incoming customer phone calls.
Open and close registers, keep track of fitting room logs, help train new associates, recover department areas, meet sales and credit goals.
Cash Office Duties: Reconcile all register tills from previous business day and create store deposit. Create new till bags for next business day and as needed throughout the day. Order cash and coin from bank. Keep track of audit logs such as: Layaways, over and short discrepancies, and credit applications. Order cash office supplies, follow retention paperwork policies, assist with new hire packets and training. Increase tills with cash, and do cash pick ups as needed. Customer Service Duties: Assist with sales, refunds, answer phones, layaways, fitting room, and stock merchandise when cash office duties were completed.
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