Knowledgeable and dedicated customer service professional with extensive experience in Banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Skilled in building bridges and cementing connections with business accounts to serve needs, strengthen loyalty and drive competitive growth. Successful at achieving sales objectives with consistency. Service-driven team player with record of providing high-quality support. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Coordinating both New Account Rep and Teller functions delivering efficient, accurate and professional service. Provide quality service and facilitate the development of the relationship with the customers. Open all new accounts for consumer and Business customers, maintaining documentations properly, Provide outstanding customer service with information on deposit accounts, rates, service charges, restrictions, and other relevant account information. Process all consumer loans. Research and resolve problems and respond to customer inquiries on account status. Follow up with customers for satisfaction, Cross-selling other bank services and refer customers to other departments as appropriate. Provide accurate and timely services on Teller line, Balancing and maintaining accurate transaction records. Process monetary transactions for customers, which can include cashing checks, accepting deposits, handling loan and credit cards payments. I was selected as Legend of Possible Recipient for 2020. and exceeded expectations in CC sales.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Job Titles Held: