Seeking a career change and employment that allows me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness.
My degree is from one of the top engineering schools in the US. Graduated from Kettering University (formerly know as GMI Engineering & Management Institute) in Flint, Michigan. Accredited by the Accreditation Board for Engineering and Technology (ABET).
Customer Quality Engineer08/2011 to 10/2012Charleston, SC
WABCO - Direct Employment).
Air Compressor Manufacturer.
Provide customer support with problem solving issues as they arise.
Perform APQP activities on changes or new development.
Providing feedback / reporting through technical reports and data analysis for manufacturing and supplier issues.
Managing the inspection process, records of conformance and non-conformance material processes, customer complaints, warranty analysis, and PPAP's of air compressors.
Respond to customer initiated non-conformance reports and ensure timely and accurate feedback.
Initiate corrective action reports for customer complaints, non-conforming material returns, and warranty claims and drive the reports to closure with timely delivery of required reports.
Supervise warranty claims investigation center.
Conduct weekly quality audit throughout the assembly line.
Preventive Quality Engineer01/2008 to 07/2011Behr Heat TransferCharleston, SC
Behr Heat Transfer - Direct Employment).
In this position I have been providing one of our customers with 0 PPM (development / prototype / start of production Products).
My skills have proven to be in addition: Design / Process FMEA / Control Plan / Manufacturing Process Flow Diagrams.
I have earned Green Belt in Six Sigma (online class).
APQP Engineer for 2010 / 2011 programs.
Plans, performs and directs APQP tasks and ongoing product and process control activities.
Prepares all necessary advanced quality planning documents and actively participates in quality planning activities including FMEA'S, Process Flow Diagrams, Control Plans, Gage R&R studies, capability studies, and PPAP documentation.
Monitors the part qualification and certification process and provides regular updates to the project team.
Prepare all necessary documentation for customer initial sample submissions including APQP, customer specific documents, and any other required documentation.
Reviews and approves supplier quality plans for.
Resident Customer Liaison Engineer03/2006 to 01/2008Behr AmericaLansing Troy Dayton, Michigan MI OH
Representing Behr America (Tier 1 supplier to GM) as their on site quality, manufacturing, and technical expert for the HVAC and Powertrain Cooling and system components in the Launch of Saturn.
Outlook, GMC Acadia, and Buick Enclave (new GM crossover vehicles).
Responsible for communication between Behr and GM regarding any issues affecting a smooth launch of these vehicles.
Supporting the customer's assembly line with repairs needed by providing replacement parts and repair procedures and specifications to the team leaders throughout the plant as needed.
Support Android (IP assembly / sequencer) on any HVAC related issue and perform repairs as needed.
Support Ryder (CRFM-baffle assembly / sequencer) on any CRFM related issues and perform repairs as needed.
Tracking / Setting up Engineering tryouts and PTR (production trial run) through customer site.
Interfacing with customer's management and leadership teams, engineers, assembly line employees, and Behr's suppliers with quality, production, and engineering.
Supplier Quality Engineer07/2005 to 03/2006Pontiac, Michigan MI
Responsible for transfer cases that GM purchasing from Tier 1 suppliers.
Visiting suppliers to evaluate their parts and their manufacturing processes through PPAP audits, process control plan audits, review of PFMEA's / DFMEA's, or PTR runs.
Involved with the suppliers if they have to do any changes to their manufacturing process, tool moves, changes in the Tier 2/3 suppliers, re-engineering of any components, and so forth.
Promote lean manufacturing theories and cost reduction suggestions.
Involved with the APQP process and Quality Systems Basic.
Attend management meetings.
Data bases used: GM Esquare and GM GQTS.
Resident Customer Liaison Engineer08/2003 to 07/2005Tower AutomotiveLansing, Michigan MI
02/2002 to 08/2003
Aerotek - Contracted to Vauxhall Powertrain, GM-UK and St.
Catharines Engines, GM-Canada).
Played a key role with the launch of the new High Feature V6 engine.
On site quality, manufacturing, and technical expert for the front modules (engine / transmission) and rear suspension assemblies for Cadillac CTS, CTSV, SRX, STS.
Responsible for communication between Tier 1 (Tower), Tier 2 (GM Engine Plants), and GM Vehicle Assembly Plant regarding any issues that impact the quality and the manufacturing of the product at the final vehicle assembly site.
Coordinate and communicate break point for containment activities between the customer and Tier 1 supplier.
Coordinate and track PTR (production trial run) at receivable and through the assembly line at the modular and car assembly plant.
Involved in change over from past model year to new model year activities.
Involved with trouble shooting and root cause analysis of any defects that arises through the final assembly line and at end of the line on various assembl.
Program Quality Engineer03/1997 to 02/2002Pontiac, Michigan MI
Assigned to the 4.2L (LL8) Inline Engine Team and the 2.4L (LD9) Line Engine Team.
Monitor and detect quality issues of the engine.
Assist the Powetrain engine plant with problem solving at plant level.
Run current product improvement team (CPIT) meetings.
Coordinate Phase III quality issues and track them through the Problem Resolution Tracking System (PRTS).
Monitor and retrieve warranty data and analyze the data through different databases.
Assist the Powertrain engine plants and the car assembly plants with start up of a new model year and with any type of quality spills that occur at the assembly plants during a model year.
Analyzing the "Voice of the Customer" data to identify product problems.
Communicating product concerns to PFT (Product Focus Team) team and assist development and documentation of business plan forecast in conjunction with assigned PFT's.
Responsible for retrieve CVEP (Company Vehicle Evaluation Program) data.
Powers and TCE-ICE data.
Developed departmental QS-9000 ma.
June 1996Kettering University (formerly GMI Engineering
Bachelor of Science: Mechanical Engineering ManufacturingBSME
Courses leading towards Mechanical Engineering Degree
Nesodden Videregaaende SkoleSpring 1992Oakland Community College
June 1996 Bachelor of Science : Mechanical Engineering Manufacturing Courses leading towards Mechanical Engineering Degree
Nesodden Videregaaende Skole Spring 1992 High School Diploma : Business Accounting June 1990
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