Customer Business Solutions Advisor Resume Example

• Ability to lead low performing markets and quickly drive +105% Revenue targets
• Delivered 100% annual Revenue, GP & OI targets
• Identified talent gaps to quickly replace & hire leaders to improve customer service levels in Memphis Market
• Led the country in sales execution metrics for 2017 

• Transitioned North Florida market to Independent Bottler to deliver 100% Operating Income & Revenue targets 
• Exceeded $407M Revenue goal and +4.7% Operating Income goal
• Implemented Go To Market Model to deliver 102% growth targets
• Improved operational cost/case goals +1.4% driven by Six Sigma
• N. Florida Market ranked Top 5 for all KBIs in US out of 28 markets

• Delivered $365M Annual Revenue and Operating Income targets
• Grew Market Share +1.1% against lead competitor
• Led the system Pilot for Sales Force Automation, a one stop shop front line solution for sales associate strategies

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• Led 4 Coca-Cola territories with 4 Centers & 400+ associates
• Delivered Annual Business Plan $215M in Revenue.
• Awarded "Presidents Cup" for exceeding Gross Profit and Volume goals

• Led TCCS Capability Council responsible for facilitating 70+ NA Bottlers, building "World Class Direct Store Delivery" capabilities
• Interface with "C" level executives across NA Bottling network 
• Managed CPG relationships with consistent, factual thought leadership

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• Led national roll out of company-wide Order Replenishment
• Led the creation of sustainable account manager processes that drove consistency, accountability and performance
• Delivered Network Exchange (NEX) project results within budget for major retailers such as Safeway & Kroger

• Managed team of Business Process Managers responsible for developing standard systems and processes to support National Customers, such as Consolidated Billing and Consolidated Full Service Commissions 
• Planned, tracked & managed annual operating expense budget of $3+MM, averaging +11% annual improvement
• Developed, validated, & presented Project Business Cases that were leveraged in the Annual Planning Process for CBS.

Varying roles within the E-Commerce space, building trading partner transactions, participating on UCSII Standards Committees & developing Coca-Cola Enterprises EDI capabilities. Managed organization to support growing demands & consistently developed new transactions to streamline processes.