Results-oriented Account Manager who excels in revealing customer needs and delivering solutions. Excels at building a loyal customer base to achieve both short and long-term organization sales goals and customer retention with a focus on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build the most successful business partnerships while providing responsive and organized solutions to new and existing clients.
Assist assigned sales representatives with managing customer accounts from billing questions, orders, order entry, technical support, customer retention, and sales. Build sales numbers by provide quality service to customers while meeting their needs and expectations.
Perform cold calls to used car dealerships to determine qualification for products and services offered. Educate on product and determine readiness for sale. When ready to purchase, turn over to a sale representative to discuss pricing and platform. Set the record for most leads turned to sales in 2011.
Perform cold calls to residential clients to sell new magazine subscriptions. Quickly moved to senior department performing cold calls to residential clients to sell trial road side assistance package with option to purchase.
Assist individuals with daily living activities such as household chores, setting and going to appointments, scheduling and attending events while keeping an accurate record of day to day activities to note progress in areas where improvement is needed.
Took general education courses with a focus on business psychology. Did not graduate.
Pursued double major in Pyschology and Human services. Took courses in psychology and human services with a focus on behavioral studies. Due to a job/career opportunity, ended studies and did not graduate.
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