Custodian Resume Example IBM - Dickinson, Texas

CUSTODIAN

Summary

Reliable and friendly Custodian with 20 years of experience providing cleaning services for different types of facilities. Performs routine maintenance and equipment operations with safe and professional approach. Lifts at least [Number] pounds and possesses high degree of manual dexterity. Bilingual Custodian offering 20 years of experience and fluency in English and Spanish. Skilled at independently handling all types of cleaning, including floors, bathrooms and work areas. Learns quickly on job and multitasks with ease. Detail-oriented Custodian skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Custodian equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards. Meticulous Custodian skilled in handling multiple cleaning and repair projects simultaneously. Efficiently cleans, sanitizes, dusts and vacuums rooms and halls, restrooms, offices and other work areas. Possesses familiarity with vacuums, floor polisher and associated cleaning products. Focused Custodian expertly manages cleaning and maintenance projects. Experienced cleaning wide range of buildings and facilities. Comfortable using hand brooms, power scrubbers, sweepers and vacuum cleaners to meet company standards. Competent Custodian with over 20 years of experience providing excellent housekeeping services in hotel and private residence settings. Accustomed to handling work and staff pressure in fast-paced environment. Successful at meeting quality and efficiency goals and accommodating client preferences regarding housekeeping methods. Meticulous custodian with experience in large hotels and private residences. Valued for impeccable standards in maintaining tidy, clean and pleasant environment for clients and guests. Skilled at kitchen and bathroom cleaning and performing routine inspections to make sure spaces are sanitary.

Skills

Janitorial equipment familiarity
Mixing cleaning chemicals
MSDS knowledge
Excellent communication skills

Clean driving record
Customer service-focused
Maintenance
Fluent in English and Spanish

Experience

Custodian, IBM, July 2020-CurrentClear Lake, TX

Notified management of structural issues and major repairs.
Operated compactors and balers to discard cardboard boxes and trash.
Checked and stocked inventory throughout facility to meet expected demands.
Maintained building interiors with routine deep cleaning of high-traffic areas.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Moved equipment and furniture to thoroughly clean space.
Notified building managers about needed repairs to maintain public safety.
Maintained accountability for building keys, master keys, and access cards.
Reduced cleaning time by [Number]% while maintaining company quality standards.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Operated backpack vacuum and other power equipment tools such as [Type] and [Type] to complete daily cleaning.
Used industrial cleaning equipment to quickly complete custodial tasks.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.

Asst. Manager/Cashiering Team Lead, Dairy Queen, October 2016-February 2021Dickinson, TX

Directed merchandising and signage updates for weekly and seasonal promotional changes.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
Resolved issues with cash registers, card scanners and printers.
Promoted specific item options to drive sales and achieve add-on purchases.
Learned roles of other departments to provide coverage and keep store operational.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
Monitored sales events, added new merchandise and rang up purchases.
Counted and balanced cashier drawers.
Greeted customers promptly and responded to questions.
Inspected checkout areas every 30 mins and directed team members in cleaning, trash removal and other actions to restore professional appearances.
Oversaw work of 3 cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Supervised more than 5 cashiers and associates to maximize performance, efficiency and service levels.
Monitored exits for security issues.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained work area in clean and neat manner.
Managed cashier shifts and breaks.
Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
Helped customers find store locations and complete purchases.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Prepared special orders for shipment.
Built and maintained productive relationships with employees.

Floor Supervisor/Cashier, Krogers, July 2003-November 2011Seabrook, TX

Supervised store opening and closing procedures, which included counting cash drawers and making bank deposits.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Resolved customer problems by investigating issues, answering questions and building rapport.
Organized and updated schedules to optimize coverage for expected customer demands.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Built and maintained effective working relationships with peers and upper management.
Contributed to positive, organized store appearance through look and correcting.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Raised profits 80% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues and correcting.
Achieved sales goals and business objectives by motivating staff and promoting groceries.

Cashier, Zieglers, May 1996-June 2003Dickinson, TX

Inspected items for damage and obtained replacements for customers.
Promoted specific item options to drive sales and achieve add-on purchases.
Learned roles of other departments to provide coverage and keep store operational.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Operated cash register, collected payments and provided accurate change.
Received payments for groceries and issued receipts.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Properly verified customer identification for alcohol or tobacco purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues regarding customer complaints and escalated worsening concerns to cashier for remediation.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Assisted cashier with completing end-of-day counts and securing funds to prevent loss or theft.
Trained new employees in cashiering procedures, offering assistance in resolving groceries issues.
Processed 200 transactions per day with exceptional accuracy.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Resolved issues with cash registers, card scanners and printers.
Scanned customer purchases, supporting transactions to streamline sales process.
Increased sales 50% by suggesting specific purchases to customers.
Monitored sales events, added new merchandise and rang up purchases.
Trained new team members in cash register operation, stock procedures and customer service.
Assisted customers with account updates, new service additions and promotional offers.
Welcomed customers, offering assistance to help find necessary store items.
Helped customers find specific products, answered questions and offered product advice.

Education and Training

GEDDickinson High School, , DickinsonTXMay 1994

Resume Overview

Companies Worked For:

IBM
Dairy Queen
Krogers
Zieglers

School Attended

Dickinson High School

Job Titles Held:

Custodian
Asst. Manager/Cashiering Team Lead
Floor Supervisor/Cashier
Cashier

Degrees

Custodian Resume Example

Resume Score: 80%

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