LiveCareer-Resume

custdian resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking Custodian equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards. Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting and polishing. Proven history of performing with excellent work ethic and dependability. Resourceful Custodian knowledgeable about unique cleaning procedures paired with deep familiarity of major health codes and standards. Versed in meticulously cleaning and maintaining buildings, grounds and facilities. Strong understanding of chemical liquids and hazardous components. Reliable [Job Title] experienced in cleaning and maintaining different types of facilities. Offers strength to lift heavy furniture, training in safety and expertise with job-related equipment. Dedicated to keeping spaces tidy and sanitized. Organized [Job Title] with more than [Number] years of experience executing custodial and maintenance duties in and around facilities. Skilled at performing minor repairs and responding quickly to emergency service calls. Strong knowledge of health and safety practices and regulations. Seasoned [Job Title] with [Number] years of experience. Cleaned floors of hallways and rooms, wiped glass and surfaces, dusted, removed trash and maintained building entrances and walkways. Dedicated to procuring clean, sanitary work environments. Detail-oriented [Job Title] focused on providing excellent professional cleaning services to residential and commercial clients. Versed in maintaining flooring, washing windows and walls and performing various maintenance tasks. Familiar with handyman practices and basic landscaping. Dependable and hardworking [Job Title] skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning. Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements. Experienced facilities cleaning professional with solid history working at [Type] and [Type] buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash and protected against infestations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Skills
  • Customer Service
  • Maintenance
  • Plumbing Repairs
  • Timely Paperwork Completion
Experience
Custdian, 01/2021 to Current
Tommy BahamaKaty, TX,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Moved equipment and furniture to thoroughly clean space.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Notified building managers about needed repairs to maintain public safety.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Set up and removed furniture, equipment and supplies required for meetings and special events.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Serviced, cleaned and restocked restrooms.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Dusted furniture, machines or equipment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Followed company uniform, performance and security policies with every job.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Notified managers of repair needs or additions to building operating systems.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Steam-cleaned or shampooed carpets.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Cashier, 07/2019 to 04/2020
Resideo Technologies, Inc.Louisville, KY,
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Moved equipment and furniture to thoroughly clean space.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Notified building managers about needed repairs to maintain public safety.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Warehouse Worker, 07/2018 to 12/2018
Cody WileyCity, STATE,
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Staged and sorted multiple types of products for loading.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Operated forklifts to fill or empty overhead spaces.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Filed requisitions for out of stock items and supplies.
  • Packed boxes and stock using organizational guidelines.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Secured items in truck by strapping over protective padding.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
CSR, Sales, 01/2005 to 07/2008
TCIM ServicesCity, STATE,
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with fellow sales team members to achieve group targets.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered incoming telephone calls to provide store, products and services information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.
  • Consulted with customers to resolve service and billing issues.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Set up and activated customer accounts.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Educated customers on special pricing opportunities and company offerings.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Adhered to company initiatives and achieved established goals.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Used technology resources to assist customers in locating and selecting items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assessed customer needs to provide assistance and information on product features.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Increased purchase amounts by cross-selling with similar products.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Made outbound calls to obtain account information.
  • Obtained signatures for financial documents and internal and external invoices.
  • Improved customer service wait times to mitigate complaints.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Education and Training
Bachelor of Science: Health Administration, Expected in 11/2025 to Colorado Technical University - Colorado Springs, CO
GPA:
GED: , Expected in 10/2014 to Windam High School - San Antonio, TX,
GPA:
Accomplishments
  • Commended for having a perfect attendance for [Number] months.
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.
  • Exceeded sales goals by average of [Number]% in [Year].
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Negotiated with vendors, saving company $[Amount] annually.
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%.
  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
  • Drove [Number]% improvement in [Timeframe] profits through aggressive [Action].
  • Consistently maintained high customer satisfaction ratings.
  • Promoted to [Job Title] due to [Action] and [Action] that achieved [Result].
Certifications
  • CNA, Paris Nursing Home - 2009
  • Popeyes Training - 2019
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Resume Overview

School Attended

  • Colorado Technical University
  • Windam High School

Job Titles Held:

  • Custdian
  • Cashier
  • Warehouse Worker
  • CSR, Sales

Degrees

  • Bachelor of Science
  • GED

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