LiveCareer-Resume

cultural ambassador resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Driven worker with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help achieve company goals. Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Georgia and the Southeast with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.

Accomplishments

Worked as a Paleontologist on behalf of University and has helped provide the Tellus Museum with several artifacts.

Works as a Historian conducting research at various Museums and Universities.

Created a grass movement for Suicide Awareness alongside the American Foundation for Suicide Prevention.

Have lectured on behalf of companies and schools to educate the population.

Have been awarded medals by local rotary club.

Skills
  • Supervision
  • Cultural awareness
  • Responsible
  • Self-motivated professional
  • Leadership
  • Microsoft Office
  • Training & Development
  • Good telephone etiquette
  • Flexible & Adaptable
  • Staff education and training
  • Documentation proficiency
Work History
03/2022 to Current Museum Docent Danaher | Phoenix, AZ,
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Developed tour programming to enhance guest experiences.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
  • Drew attention to cracked sidewalks, bad lighting and steps to keep customers safe on tours.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
03/2022 to Current Museum Assistant Ymca Of Greater San Antonio | Boerne, TX,
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Identified and conserved documents, records, and maps of historical significance.
  • Arranged and analyzed historical information to evaluate significance and organize representations while highlighting findings.
  • Educated groups about key events in history and current preservation strategies with polished presentations.
  • Investigated news, government and church archives to locate important information about significant events.
  • Located and outlined historical details about economic, social and political events to enhance knowledge of diverse geographic areas and cultural changes.
  • Conferred with museum staff to assess historical pieces and identify pieces for specific exhibitions.
  • Worked with professionals from diverse fields to outline significant historical developments relevant to different groups.
  • Researched and prepared manuscripts in support of public programming and development of exhibits at historic sites, museums and archives.
  • Conducted historical research as basis for identification, conservation and reconstruction of historic places and materials.
  • Presented historical accounts in terms of individuals or social, ethnic or economic groupings.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
03/2022 to 08/2022 Museum Research Intern Ymca Of Greater Boston Inc | Brighton, MA,
  • Worked both independently and collaboratively in fast-paced environment.
  • Attended seminars and symposiums to improve overall knowledge and understanding.
  • Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
  • Demonstrated strong writing skills to generate original correspondence and reports.
  • Educated groups about key events in history and current preservation strategies with polished presentations.
  • Located and outlined historical details about economic, social and political events to enhance knowledge of diverse geographic areas and cultural changes.
  • Worked with professionals from diverse fields to outline significant historical developments relevant to different groups.
  • Conducted historical research as basis for identification, conservation and reconstruction of historic places and materials.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Presented historical accounts in terms of individuals or social, ethnic or economic groupings.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
10/2021 to 06/2022 Pharmacy Service Associate Young Mens Christian Association, YMCA | City, STATE,
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
12/2019 to 10/2021 Cultural Ambassador Company Name | City, State,
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Trained all new associates within the district.
  • Cultivated a creative and engaging environment for new associates.
11/2019 to 10/2021 Customer Service Representative Company Name | City, State,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services and company information.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
06/2016 to 05/2019 Lifeguard Company Name | City, State,
  • Monitored safety of all guests in and around swimming pool.
  • Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maintained rescue equipment by conducting inspections and completing basic repairs.
  • Saved distressed persons using rescue techniques and equipment.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Checked pool and surrounding areas for hazardous conditions.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Consulted with emergency personnel while securing scene.
  • Entered water immediately to pull struggling swimmers to safety.
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
06/2016 to 05/2019 Private Swim Instructor Company Name | City, State,
  • Taught students pool and water safety guidelines.
  • Taught daily swim instruction to students varying in ages with different ability levels.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Planned classes covering different ages and ability levels to prepare students for basic and advanced swimming needs.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Used teaching aids such as kick boards, diving rings and fins correctly to teach students.
  • Helped students of different abilities levels boost health with skill-adjusted classes.
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
  • Promoted total wellbeing by encouraging students to improve nutrition, weight control and lifestyle.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Demonstrated correct use of gymnastic and exercise equipment for students to achieve maximum benefits.
  • Encouraged participation and increased enjoyment with fun routines and music accompaniment.
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines.
  • Treated injuries and physical distress with immediate care and coordinated more advanced support for critical issues.
Education
Expected in 2023 to to Bachelor of Arts | History University of North Georgia, Gainesville, GA, GPA:
  • Member of Phi Alpha Theta
  • Dean's List from 2018 to 2020
  • President's List from 2020 to 2022
  • Member of the History Club
  • Member of the Organic Club
  • Member of the Archaeology Club
  • Member of the Vegan Club
  • Member of SEA
  • Member of Multicultural Student Affairs
Expected in 2019 to to Associate of Arts | Anthropology University of North Georgia, Gainesville, Ga, GPA:
Expected in 2017 to to High School Diploma | Apalachee High School, Winder, GA GPA:
  • Leader of Students for Environmental Awareness
  • Member of the Organic Club
  • Member of Art Club
  • Member of Thespians Honors Society
  • Member of the Drama Club
  • Participated on the Cheerleading Team
  • Member of the Hiking Club
  • Created a community suicide prevention walk that has been on-going since 2016.
Affiliations

Phi Alpha Theta, American Historical Association, etc.

Languages
German:
Professional Working
Negotiated:
French:
Limited Working
Negotiated:
Greek:
Limited Working
Negotiated:
Spanish:
Limited Working
Negotiated:

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Resume Overview

School Attended

  • University of North Georgia
  • University of North Georgia
  • Apalachee High School

Job Titles Held:

  • Museum Docent
  • Museum Assistant
  • Museum Research Intern
  • Pharmacy Service Associate
  • Cultural Ambassador
  • Customer Service Representative
  • Lifeguard
  • Private Swim Instructor

Degrees

  • Bachelor of Arts
  • Associate of Arts
  • High School Diploma

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