Culinary Specialist/Accounting Specialist Resume Example Company Name

CULINARY SPECIALIST/ACCOUNTING SPECIALIST

Professional Summary

Recently transitioned from the United States Army as the accounting manager and a culinary specialist in the Army Executive Dining Facility in the Pentagon. Aided in providing fine dining, catering, and event support for the Secretary of the Army, Chief of Staff of the Army, Sergeant Major of the Army, and other illustrious guests. I also had the opportunity to study abroad and provide daily meals for thousands of United States soldiers. Gained experience in food preparation, purchasing, ration control, and dining facility oversight. Look forward to using the experiences I have acquired in the military in the world of hospitality.

Skills

Recipes and menu planning
Performance improvement
Food preparation and safety
Food plating and presentation
Food service background
Natural leader
Point of Sale (POS) system operation
Staff Management
Operations management
Conflict resolution techniques
Inventory control and record keeping
Food sales and promotion

Cash handling expert
High-volume dining
Bank account reconciliations
Invoicing
Month-end reporting
Team Leadership
Data Entry
Collections
Dining facility management
Nutrition and meal planning
Employee training
Training and mentoring

Work History

Culinary Specialist/Accounting Specialist11/2018 to 03/2020
Company Name, City, State

Supervised staff of 6 through motivational coaching and effective training programs for service and sales techniques.
Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
Conducted weekly meetings with team members to establish menu developments, sales and profit objectives.
Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
Resolved guests complaints while maintaining positive customer environment.
Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies andprocedures.
Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Addressed guest concerns and resolved all issues to guests' satisfaction.
Tracked business revenue and costs with SAGE , diligently reconciling accounts to maintain high accuracy.
Managed accounting operations, including journal entries, collection efforts, reconciliations and payroll processing.
Worked with customers to develop payment plans and bring accounts current.
Reviewed billing problems, researched issues and resolved concerns.
Verified vendor accounts by reconciling monthly statements and related transactions.
Kept vendor files accurate and up-to-date to expedite payment processing.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Generated accounts payable reports for management review to aid in financial and business decision making.
Generated financial statements and reports detailing accounts receivable status

Culinary Specialist11/2017 to 11/2018
Company Name, City, State, South Korea

Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes
Operate, maintain and clean field kitchen equipment
Perform preventive maintenance on garrison and field kitchen equipment
Maintain the standards outlined in accordance with all army regulations and field manuals
Manually verify and enter all dining headcount personnel into AFMIS
Keep track of funds paid by diners
Assist in the maintenance of order and discipline of soldiers in the dining facility
Prepared and served food to approximately 1200 personnel 3 times per day for Breakfast, lunch, and dinner
Cleaned and maintained areas for food service, storage, preparation and dining
Planned menus and ordered various food stock to provide balanced and nutritious meals
Inspected deliveries for accuracy and safety
Mentored more than 10 kitchen staff at all levels to prepare each for demanding roles
Trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews
Supervised and enhanced work of 10-person team producing more than 3500 plates per day

Server/Bartender04/2015 to 05/2017
Company Name, City, State

Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
Supervised restocking of salad bar and buffet for lunch and dinner service
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Kept register accurate through correct billing, payment processing and cash management practices
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Greeted and maintained relationships with regular customers

Marketing Intern08/2014 to 02/2015
Company Name, City, State

Discovered sales and marketing opportunities and worked closely with the senior marketing director to raise sales total
Provided an elevated customer experience to generate a loyal clientele
Identified, evaluated and then developed effective marketing strategies based on objectives
Answered questions with up-to-date knowledge of sales and university promotions
Responsible for successfully aligning company objectives with customer's goals
Developed reputation as an efficient service provided with high levels of accuracy
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
Served as the primary liaison between customers, sales team, and management
Acquired high-level technical expertise in all products and topics assigned
Directed calls to appropriate individuals and departments

Education

Bachelor of Science: : MARKETING, 05/2016

Alabama State University - City, State

Some College (No Degree): : Hospitality

Florida Atlantic University - City, State

Hospitality & Tourism Management Certificate

Affiliations

American Marketing Association

Alabama State University Eclectic Dance Company

B.A.N.J.I (Dance Organization)

Founder & Choreographer

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Additional Information

ORGANIZATIONS & SCHOLARSHIPS , Scholarships Alabama State University Deans Scholarship Women of AT&T Scholarship Bessemer City Voter's League Scholarship Bessemer City Concerned Citizens Scholarship

Resume Overview

School Attended

Alabama State University
Florida Atlantic University

Job Titles Held:

Culinary Specialist/Accounting Specialist
Culinary Specialist
Server/Bartender
Marketing Intern

Degrees

Bachelor of Science : MARKETING , 05/2016
Some College (No Degree) : Hospitality

Culinary Specialist/Accounting Specialist Resume Example

Resume Score: 80%

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