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CSS, customer service specialist Resume Example

Resume Score: 80%

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CSS, CUSTOMER SERVICE SPECIALIST
Professional Summary
I am currently a sophomore at Rhode Island College and am an environmental studies major. I've always loved the outdoors and the ocean. Choosing this major will end up being more than a job for me, Its something I will love and be passionate about. I am very involved in the community across campus and have held a GPA of 3.4 work a part time job and take 4 classes. I am in a fraternity on campus which has required me to obtain and use leadership skills. 
Skills

Leadership- I have been a member of Kappa Delta Phi fraternity since my freshman year. I have held the position of sergeant of arms in my fraternity on campus this year. This requires me to organize all members making sure there grades are excellent, and also setting a good example for them of how to balance school and a social life. Also I am responsible to handle any arguments or problems if they arise.

Determination-I am not afraid to tackle any new tasks that might be difficult, I take these tasks and put my all in to complete them to the best of my ability. No matter how hard the task may be I persevere and am not afraid to ask for help or seek guidance when needed.


Teamwork skills- Teamwork has been very important in my current job. I respect all of the employees I work with equally and encourage new employees to ask questions and not be afraid to ask for help. In my fraternity teamwork is required almost 100 % of the time. We many times sponsor fundraisers to support disabled veterans. Hosting events requires all of us to work together to make them successful. 

Dependability- I am a very dependable worker, I always show up at least 15 minutes early for my shifts. I am always willing to stay later if my task has not been completed.









Work History
CSS, customer service specialist , 10/2015 to Current
Dicks Sporting Goods – The Crossing At Smithfield, 371 Putnam Pike #300, Smithfield

I started my position at Dicks Sporting Goods having had no retail experience at all. My current position there is a customer service specialists. Some of my responsibility include giving approval numbers at my discretion for returns or changing prices of items and making sure all the people who work at the front of the store are doing there job. This position has given me a great amount of skills on dealing with the public. I have learned how to make a customer happy and when a problem arises how to solve it and put the customer first. Also I have experience cashing out tills at the end of the night and depositing the money made into an envelope to get sent to the bank.

Busboy , 04/2014 to 08/2015
McCormick & Schmick's – Providence Biltmore, Curio Collection by Hilton, 11 Dorrance


Busboy, 03/2013 to 10/2014
CAV restaurant – 14 Imperial Pl, Providence, RI 02903

House of Representatives page, 01/2014 to Current
Rhode Island State house – 82 Smith St, Providence, RI 02903
In my position as a page at the House of Representatives, I am given many tasks to complete. Some of these include running documents across the statehouse to get them signed, Escorting people across the state house, and finally bringing bills to the speakers desk to be read in front of the House. I have been employed by the state since my junior year of high school and love doing this job, typically it goes from January to June. It is a great learning experience for me to get to talk to people and see firsthand how our state runs and what problems occur and how they are handled.
Education
High School Diploma: 2015
Lasalle Academy - 612 Academy Ave, Providence, RI 02908
Still attending currently in my Sophmore year: Environmental studies , Current
Rhode Island College - 600 Mt Pleasant Ave, Providence, RI 02908
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dicks Sporting Goods
  • McCormick & Schmick's
  • CAV restaurant
  • Rhode Island State house

School Attended

  • Lasalle Academy
  • Rhode Island College

Job Titles Held:

  • CSS, customer service specialist
  • Busboy
  • House of Representatives page

Degrees

  • High School Diploma : 2015
    Still attending currently in my Sophmore year : Environmental studies , Current

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