Highly-motivated community service professional skilled at networking, media outreach and relationship development. Flexible and versatile team player who maintains a sense of humor under pressure. Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
Excellent interpersonal skills
Social networking expert
Sales and marketing
Improved customer service ratings by 25% by streamlining business processes and enhancing website functionality. Acted as the departments "go-to" person for challenging calls and as the primary mentor for new employees.Spearheaded efforts to adopt and implement social media platforms, including Seattle Jobs Initiative and Goodwill Industries.
Promoted from Recruiter after1 years of employment to Admissions Counselor/Recruiter.
Assisted more than 200 clients in obtaining education and employment.
Managed a caseload of more than 50 clients at any given time.
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