Hardworking Customer Service Representative with over twenty years of experience working with big corporations. Trained in project and time management with extensive knowledge of office administration and retail management, and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Well-qualified CSR proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Service-focused CSR or office administration bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in MS office 365 with over fifteen years of expertise with the MS application. Friendly administrator with fifteen years of dedicated in all areas of office administration and customer service experience.
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