Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.Skilled Manager High-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching.Friendly Customer Service Manager with can-do attitude and willingness to help at all times.committed to addressing customer concerns with speed, accuracy and professionalism.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Expressed appreciation and invited customers to return to the store.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Maintained adequate cash supply in cash drawers in multiple checkout stations.
Provide customer service at computerized cash register; receive
payment by cash, check, credit card, vouchers, or automatic debit.
In addition, I may establish or identify price of goods, services or
admission, and tabulate bills by using a calculator, or optical scanner.
Assist customers in handling returns, refunds, and exchanges.
Maintain clean and orderly checkout areas.
Greet customers entering the establishment
Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Operated a cash register to process cash, check and credit card transactions.Replenished floor stock and processed shipments to ensure product availability for customers.
Coursework in Special Education
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