Crowd Control Specialist with the training and focus toprovide security to all guest and property. Experienced in the nightclub scene. Well-versed in identifying potential risks and using common sense in high-stress situations. I have touched every aspect of security services, from bodyguard to unarmed security license with Sheriff powers, I have the expericence and knowledge to perform, learn, and execute all task required to be CSS Lead
Excellent customer service
Conflict resolution and de-escalation
Skilled in observation
Skilled in IDs
Crowd Control Specialist04/2013
to Current Harrah's Resort Atlantic City – 777 Harrah's Blvd, Atlantic City,
As an Crowd Control Specialist (CCS) my job was to first provide customer service to all hotel guest to our property, armed with knowledge and information of property and its services.
Warned offenders about rule infractions and violations and verbally evicted violators from premises.
Denied entrance to certain parts of the building to unauthorized persons.
Testified at judicial hearings and trials involving criminal acts committed against the company.
Circulated among visitors, patrons and employees to preserve order and protect property.
Monitored and authorized entrance and departure of employees and visitors.
Detected suspicious activities and watched for criminal acts and rule infractions.