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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Dedicated food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management.
Personal Highlights
  • Works well under pressure
  • Ability to handle/resolve problems
  • Able to regularly lift/move up to 25-50 lbs
  • Able to work with hands continuously

  • Non-smoker
  • Quick Learner
  • Reliable, punctual and committed to customer service
 
Employment Summary
Crewman, 05/2016 to Current
McDonald'sHenderson, Nevada
Line Cook, 08/2015 to 10/2015
Kyklos Greek CafeHenderson, Nevada
Kennel Technician, 07/2012 to 09/2012
Valle Verde Animal HospitalHenderson, Nevada
Education
: , Expected in 2006
Green Valley High School - Henderson, NV
GPA:
High School Diploma: , Expected in 2008
Desert Rose Adult High School - North Las Vegas, NV
GPA:
Work Experience
Crewman, 05/2016 to Current
Grove Bay Hospitality GroupMiami, FL,
-Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers in a timely, efficient manner.
-Cleaned and maintained the beverage area, equipment, and order transaction area
-Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
-Prepared a variety of foods according to customers' orders or supervisors' instructions  
-Prepared coffee-based and other beverages on request; serve prepared pastries and other food items
-Stocked cabinets and serving areas with condiments, and refilled condiment container
-Used all food handling standards
-Communicated with customers regarding orders, comments, and complaints
-Complied with scheduled kitchen sanitation and ensured all standards and practices were met
-Cooked food properly and in a timely fashion, using safety precautions
-Cooked the exact number of items ordered by each customer, working on several different orders simultaneously
-Ensured first-in-first-out system with all ingredients labeled and stored properly
-Maintained contact with kitchen staff, management, serving staff, and customers
-Monitored food distribution, ensured meals were delivered to the correct recipients and that guidelines for special diets were followed
-Notified kitchen personnel of shortages or special orders
-Packaged take-out foods and served food to customers
-Assisted guests with placing orders in an informative and helpful fashion.
-Maintained knowledge of current menu items, ingredients and preparation methods.
-Answered questions about menu selections and made recommendations when requested.
-Consistently adhered to quality expectations and standards.
-Maintained a professional tone at all times, including during peak rush hours.
-Received frequent customer compliments for going above and beyond normal duties. 

Line Cook, 08/2015 to 10/2015
American Veterinary GroupDothan, AL,
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers. 
  • Greeted customers and provided excellent customer service.
 
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Prepared all food orders within a 2-3 minute time frame.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Handled currency and credit transactions quickly and accurately.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Maintained clean and safe environment.
  • Reported to all shifts wearing a neat, clean and unwrinkled uniform.
  • Reported to each shift on time and ready to work.
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Routinely moved and stocked food products weighing up to 50 pounds.
  • Diligently restocked work stations and display cases.
  • Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
  • Prepped items for later use to save staff time during busy hours.
Kennel Technician, 08/2012 to 10/2012
Valle Verde Pet HospitalCity, STATE,
  • Feed, walk, exercise, and bathe animals as needed in our care.
  • Administer medications as indicated by owners and veterinarian.
  • Bring animals to and from the kennel during check-in and check-out times.
  • Clean up after animals both inside the facility and outside, and clean animal runs and cages as needed.
  • Maintain the clinic as a whole by performing tasks including, but not limited to, sweeping/mopping floors, wiping counters, taking out trash, cleaning bathrooms, and checking equipment and supplies.
  • Assist other staff members on occasion with such tasks as helping restrain an animal, helping clients with their pets, etc.
Skills
  • Excellent Customer Service
  • Fast and Efficient Worker 
  • Food Safety and Handling
  • Inventory Management

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Resume Overview

School Attended

  • Green Valley High School
  • Desert Rose Adult High School

Job Titles Held:

  • Crewman
  • Line Cook
  • Kennel Technician

Degrees

  • High School Diploma

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