Crew Member / Subway Resume Example Bickford Senior Living

CREW MEMBER / SUBWAY

Professional Summary

Crew Member offering a positive attitude and flexible schedule. Works well PROFESSIONAL independently or with others as a team. Excellent communication skills and SUMMARY rapid and precise customer service skills. Flexible employee who excels in a fast-paced environment looking for a position with growth opportunities. Hard-working, bringing strong work ethic, interpersonal skills and customer service expertise. Exceptional communicator. Passionate about enhancing knowledge while contributing to team. Also friendly, helpful, genuinely wanting to help customers. Multitasking Customer-oriented

Skills

Work History

01/2018 to Current

Answered average number of calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
Copied, logged and scanned supporting documentation.
Verified data integrity and accuracy.
Processed quarterly Vault and ATM audits with a zero error rate.
Properly processed deposits, withdrawals and payments for customers daily.
Followed up with customers on a regular basis, which helped to build long lasting relationships and boost business opportunities.
Trained new tellers in the processes and procedures for the financial institution, answering questions and providing guidance.
Solved customer issues and disputes through careful research and active communication.

03/2015 to 07/2018
Bickford Senior Living – Des Moines , IA

Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
Folded napkins throughout the day to maintain an adequate supply.
Promoted items on beverage lists and restaurant specials.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Delivered quality service by providing a warm and welcoming environment.
Stocked and maintained cleanliness of stations.
Described menu items, special offerings and appropriately identified wine pairings.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.

10/2014 to 03/2015
Bickford Senior Living – Fredericksburg , VA

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Maintained sanitary residents' and program rooms.
Reported any unusual circumstances in the patients' condition or environment.
Responded appropriately to the physical, emotional and developmental needs of patients.
Coordinated and ensured safe patient living environment and assisted with daily living activities.
Followed safe lifting techniques and individual resident lifting instructions.
Monitored fluid outputs, documented results and collected specimens for testing.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Turned and positioned patients to maintain comfort and minimize problems.
Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.

Crew Member / Subway, 07/2011 to 10/2014
Bickford Senior Living – Lancaster , OH

Pleasantly and courteously interacted with customers.
Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Prepped items for later use to save staff time during busy hours.
Immediately informed supervisors when supplies were low orif equipment was not functioning properly.
Consistently provided friendly guest service and heartfelt hospitality.
Built loyal clientele through friendly interactions and consistent appreciation.
Assembled food orders while maintaining appropriate portion control.
Cross-trained and coordinated scheduling with team members to ensure seamless service.
Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
Promptly and empathetically handled guest concerns and complaints.
Operated the drive-through window and sales register quickly and efficiently.
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
Maintained high standards of customer service during high-volume, fast-paced operations.
Reported to each shift on time and ready to work.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.

Education

High School DiplomaSoutheastern Oklahoma State University - City, State
Was in college for two years, but i couldnt decide a field of study i was passionate at. Accomplished a Certified Nursing Assistant license in high school at just

Personal Information

ACCOMPLISHMENTS 16 years old. Gained two promotions/raises at just 6 months of being an employee at Liberty National Bank. Has never been unemployed since 15 years old. Was Offered a managerial position while working at Tamolly's Mexican Restaurant as a server. Usually converted as a trainer for all job positions that I've worked.

Skills

ATM, Good communication skills, oral, clientele, customer service, documentation, fast, faxes, financial, food safety, window, Nursing, Problem Resolution, processes, quality, quality assurance, quick, rapport, research, safety, sales, scheduling, self-starter, tables, Excellent written

Additional Information

ACCOMPLISHMENTS 16 years old. Gained two promotions/raises at just 6 months of being an employee at Liberty National Bank. Has never been unemployed since 15 years old. Was Offered a managerial position while working at Tamolly's Mexican Restaurant as a server. Usually converted as a trainer for all job positions that I've worked.

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Crew Member / Subway Resume Example

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