Crew Member Shift Manager Resume Example Burger King

CREW MEMBER SHIFT MANAGER

Summary

Hardworking and reliable with a very strong ability in to learn very fast. Highly organized, proactive and punctual with team-oriented mentality.

Very ambitious person and very friendly personality with a talent for catching the attention of others, and has a way of connecting with others. Communicative and team-oriented with proficiency in managing employees, and completing whatever task that is given together.

Skills

Natural foods specialist
Opening and closing procedures
Teardowns experience
Culinary arts background
Communications
Customer service
Process improvement
MS Office
Supervision
Inventory management

Team building
Invoice generation
Team management
Planning and coordination
Problem resolution
First Aid/CPR
Serving expertise
Food safety understanding
Preparation oversight

Experience

Crew Member Shift Manager|Burger King - Wichita, KS|09/2013 - 02/2014

Supervised team of 5-7 employees on the clock for the shift that is most current. Maintained positive and productive atmosphere to enhance employee experience.
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Managed kitchen staff team and assigned various stages of food production.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Handled end of shift bank cash deposits/drops and card transactions daily with accuracy and efficiency.
Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Planned and managed menus for weekly offerings and special events.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Maintained optimal inventory levels and kept food costs in line with budget limitations.
Designed schedules for weekly shifts and shift title.
Inspected freezer and refrigerator prior to each shift to check. temperatures levels, ensuring proper functionality.

Shift Lead|Long John Silver's - Wichita, KS|01/2013 - 07/2013

Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
Completed opening and closing duties to facilitate business operations.
Allocated tasks to employees daily and monitored activity and task completion.
Managed and mentored staff members.
Created and improved daily work plans for each daily shift positions, including planning production schedules and optimizing task flows.
Supervised successful team members by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
Resolved customer complaints and reported issues to senior management.
Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Oversaw schedules, accepted time off requests and found coverage for shifts.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Increased overall team efficiency and productivity.
Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Documented receipts, employee hours and inventory movements.
Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
Rotated through series of each. One of the different stations each based on team needs.
Trained new employees on job assignments, health and chemical hazards, cleaning, and customer service expectations to support team efficiency.
Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
Prepared food products for quality tests and packaging by safely operating kitchen appliances and closely following directions.
Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
Packaged Food products using the correct tools and or products and double-checked package labels for accuracy to maintain customer satisfaction with orders.
Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
Read and interpreted work orders and blueprints and operated according to production specifications to complete high-quality products fully compliant with established tolerances.
Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Supervised team of store employees working with equipment, maintaining safety and cultivating productive atmosphere.
Completed times and temperatures on food products for kitchen product assembly lines efficiently and safely.

Crew Member|Long John Silver's - Wichita, KS|02/2012 - 11/2012

Drove team success by completing assigned task quickly and accurately.
Assisted management with monthly inventory control and weekly stock ordering.
Organized and restocked food and all areas in store and restocked or refilled supplies to support operations and team productivity.
Accepted and processed payments via credit card and cash daily.
Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
Removed burnt, broken, or uncooked fish from traps and catches, checked them for quality and stored them with salt and ice.
Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
Monitored safety of all crewmembers during all shifts tasks to go 0 days without accident.
Cleaned and washed all cooking equipment to maintain excellent functionality and productivity.
Used onboard equipment, GPS devices and visual methods equipment to navigate oil and frying vessel.
Kept activities moving smoothly by coordinating schedules and personnel.
Upheld high standards of productivity and quality in all areas of operations.
Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
Observed safety precautions and practices when using heavy machinery and equipment.
Inspected equipment and completed basic repairs to maintain 100% in wokring conditions.
Maintained vats and kitchen equipment onboard by using what was taught to myself to keep all machinery functioning properly.
Measured fish for size to comply with food and health regulations and returned any underweight or injured fish to sea.
Volunteered to take on additional crew duties, including scheduled shift and manamgement roles when fellow crew members fell ill.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Instructed crew to follow all safety protocols to avoid injuries and mishaps, effectively reducing accidents

Pre-K Teacher's Assistant|Adventure Planet Daycare - Wichita, KS|07/2011 - 03/2012

Distributed quarterly progress assessments and milestone reports to each parent.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Created and implemented developmentally appropriate curriculum addressing all learning styles.
Established indoor and outdoor safe play environments for toddler-age children.
Maintained daily records of individual activities, behaviors, meals and naps.
Taught children foundational skills such as colors, shapes and letters.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Organized and led activities to promote physical, mental and social development.
Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
Enforced behavior expectations at all times.
Developed professional relationships with parents, teachers, directors and therapists.
Performed assessments on each child and documented results.
Incorporated music, art and theater into lesson planning.
Utilized technological advancements that engaged and empowered children.
Identified early signs of emotional and developmental problems in children.
Worked closely with site director, family care workers, classroom teaching team and other specialists.
Adhered to new learning strategies.
Made healthy, well-balanced breakfasts and lunches for all classrooms of children.
Promoted good behaviors by using positive reinforcement methods with children.
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Set guidelines for teacher performance, lesson planning and compliance with established procedures.
Collaborated with colleagues on developing new classroom projects and monthly themes.
Helped children reach goals and milestones.
Encouraged teaching staff to continually improve strategies and maximize student learning.
Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Updated files for individual children and teachers for recordkeeping.
Established open and loving environment where children could express desires and focus on learning.
Increased academic performance by diversifying teaching techniques.
Observed children to record development.
Completed all required documentation for National Head Start program.
Developed and implemented activities for students aged 1 year to 6 years.
Maintained child-friendly environment with access to outdoor activities.
Promoted good behaviors by using positive reinforcement methods.

Education and Training

Goodwill Industries Learning Program||Wichita, KS|04/2013GED

North High |Wichita, KSHigh School Diploma

Completed grades 9 thru 3/4's of my 12 grade year before changing education plans.

I also particated in the JROTC army program grades 6-12. We were invloved in community service work and help complete many neighborhood clean up's and projects. We were also very involved in/taught a few other things such as, time management, leadership, responsibility, group excersizes that included Problem solving, and tools that we can use in any situation.

JROTC Member

Resume Overview

Companies Worked For:

Burger King
Long John Silver's
Adventure Planet Daycare

School Attended

Goodwill Industries Learning Program
North High

Job Titles Held:

Crew Member Shift Manager
Shift Lead
Crew Member
Pre-K Teacher's Assistant

Degrees

GED
High School Diploma

Crew Member Shift Manager Resume Example

Resume Score: 80%

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