Crew Member Shift Manager Resume Example
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CREW MEMBER SHIFT MANAGER
Summary
Hardworking and reliable with a very strong ability in to learn very fast. Highly organized, proactive and punctual with team-oriented mentality.
Very ambitious person and very friendly personality with a talent for catching the attention of others, and has a way of connecting with others. Communicative and team-oriented with proficiency in managing employees, and completing whatever task that is given together.
Skills
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Experience
Crew Member Shift Manager|Company Name - City, State|09/2013 - 02/2014
- Supervised team of 5-7 employees on the clock for the shift that is most current. Maintained positive and productive atmosphere to enhance employee experience.
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
- Managed kitchen staff team and assigned various stages of food production.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Handled end of shift bank cash deposits/drops and card transactions daily with accuracy and efficiency.
- Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Planned and managed menus for weekly offerings and special events.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Maintained optimal inventory levels and kept food costs in line with budget limitations.
- Designed schedules for weekly shifts and shift title.
- Inspected freezer and refrigerator prior to each shift to check. temperatures levels, ensuring proper functionality.
Shift Lead|Company Name - City, State|01/2013 - 07/2013
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
- Completed opening and closing duties to facilitate business operations.
- Allocated tasks to employees daily and monitored activity and task completion.
- Managed and mentored staff members.
- Created and improved daily work plans for each daily shift positions, including planning production schedules and optimizing task flows.
- Supervised successful team members by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
- Resolved customer complaints and reported issues to senior management.
- Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Oversaw schedules, accepted time off requests and found coverage for shifts.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Increased overall team efficiency and productivity.
- Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
- Documented receipts, employee hours and inventory movements.
- Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
- Rotated through series of each. One of the different stations each based on team needs.
- Trained new employees on job assignments, health and chemical hazards, cleaning, and customer service expectations to support team efficiency.
- Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
- Moved supplies, finished products and heavy machinery with help of forklifts and overhead cranes.
- Prepared food products for quality tests and packaging by safely operating kitchen appliances and closely following directions.
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
- Packaged Food products using the correct tools and or products and double-checked package labels for accuracy to maintain customer satisfaction with orders.
- Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.
- Read and interpreted work orders and blueprints and operated according to production specifications to complete high-quality products fully compliant with established tolerances.
- Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
- Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
- Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Supervised team of store employees working with equipment, maintaining safety and cultivating productive atmosphere.
- Completed times and temperatures on food products for kitchen product assembly lines efficiently and safely.
Crew Member|Company Name - City, State|02/2012 - 11/2012
- Drove team success by completing assigned task quickly and accurately.
- Assisted management with monthly inventory control and weekly stock ordering.
- Organized and restocked food and all areas in store and restocked or refilled supplies to support operations and team productivity.
- Accepted and processed payments via credit card and cash daily.
- Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
- Removed burnt, broken, or uncooked fish from traps and catches, checked them for quality and stored them with salt and ice.
- Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
- Monitored safety of all crewmembers during all shifts tasks to go 0 days without accident.
- Cleaned and washed all cooking equipment to maintain excellent functionality and productivity.
- Used onboard equipment, GPS devices and visual methods equipment to navigate oil and frying vessel.
- Kept activities moving smoothly by coordinating schedules and personnel.
- Upheld high standards of productivity and quality in all areas of operations.
- Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.
- Observed safety precautions and practices when using heavy machinery and equipment.
- Inspected equipment and completed basic repairs to maintain 100% in wokring conditions.
- Maintained vats and kitchen equipment onboard by using what was taught to myself to keep all machinery functioning properly.
- Measured fish for size to comply with food and health regulations and returned any underweight or injured fish to sea.
- Volunteered to take on additional crew duties, including scheduled shift and manamgement roles when fellow crew members fell ill.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Instructed crew to follow all safety protocols to avoid injuries and mishaps, effectively reducing accidents
Pre-K Teacher's Assistant|Company Name - City, State|07/2011 - 03/2012
- Distributed quarterly progress assessments and milestone reports to each parent.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Created and implemented developmentally appropriate curriculum addressing all learning styles.
- Established indoor and outdoor safe play environments for toddler-age children.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Taught children foundational skills such as colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Organized and led activities to promote physical, mental and social development.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Enforced behavior expectations at all times.
- Developed professional relationships with parents, teachers, directors and therapists.
- Performed assessments on each child and documented results.
- Incorporated music, art and theater into lesson planning.
- Utilized technological advancements that engaged and empowered children.
- Identified early signs of emotional and developmental problems in children.
- Worked closely with site director, family care workers, classroom teaching team and other specialists.
- Adhered to new learning strategies.
- Made healthy, well-balanced breakfasts and lunches for all classrooms of children.
- Promoted good behaviors by using positive reinforcement methods with children.
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
- Set guidelines for teacher performance, lesson planning and compliance with established procedures.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Helped children reach goals and milestones.
- Encouraged teaching staff to continually improve strategies and maximize student learning.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Updated files for individual children and teachers for recordkeeping.
- Established open and loving environment where children could express desires and focus on learning.
- Increased academic performance by diversifying teaching techniques.
- Observed children to record development.
- Completed all required documentation for National Head Start program.
- Developed and implemented activities for students aged 1 year to 6 years.
- Maintained child-friendly environment with access to outdoor activities.
- Promoted good behaviors by using positive reinforcement methods.
Education and Training
Goodwill Industries Learning Program||City, State|04/2013GED
North High |City, StateHigh School Diploma
Completed grades 9 thru 3/4's of my 12 grade year before changing education plans.
I also particated in the JROTC army program grades 6-12. We were invloved in community service work and help complete many neighborhood clean up's and projects. We were also very involved in/taught a few other things such as, time management, leadership, responsibility, group excersizes that included Problem solving, and tools that we can use in any situation.
- JROTC Member
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Resume Overview
School Attended
- Goodwill Industries Learning Program
- North High
Job Titles Held:
- Crew Member Shift Manager
- Shift Lead
- Crew Member
- Pre-K Teacher's Assistant
Degrees
- GED
High School Diploma
