Shift manager experienced in taking food orders, operating cash registers and counting the money drawers at the end of the day. I've also been trained in safely handling food while checking for proper temperatures. Food service worker with fast food, retail and customer service experience. Trained in food safety and handling. I also took shift management classes in Denver.
Recognized by peers and management for going above and beyond normal job functions. I have worked more then a eight hour shifts by myself a couple of times. I do well under pressure.
Recorded customer orders and repeated them back in a clear, understandable manner. Took necessary steps to meet customer needs and effectively resolve food or service issues. Promptly reported complaints to a member of the management team .Correctly received orders, processed payments and responded appropriately to guest concerns. Communicated clearly and positively with co-workers and management. Served orders to customers at windows, counters and tables. Prepared and served beverages such as coffee, tea and fountain drinks. Resolved guest complaints promptly and professionally. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking.
I've recently received my GED. The only training I've had is the training for the shift manager position for McDonald's.
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