Excellent food service, retail and customer service experience.
Trained in food safety and handling, serve safe certified.
Hardworking, very dedicated shift leader focused on producing quality food/ beverages and providing excellent customer service, served with a smile.
Guiding Crew members through out their day, providing feedback that will help them become more knowledgeable and grow within dunking donuts.
I make sure the red book is accurate and up to par, as well as train the crew to accurately record temperatures.
I have been working for Dunkin Brands since 2005, and Dunkin donuts is where my heart is.
Trained new employees
Worked as a team member performing cashier duties, product assistance/assembly and cleaning while maitaning excellent customer service
Expressed appreciation and invited customers to return to the store
Guaranteed positive customer experiences and resolved all customer complaints
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service..
Accurately logged all daily shipping and receiving orders.
Regularly sought opportunities to up sell and add on additional merchandise.
Stocked and rotated inventory regularly.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Made food/beverage oders with accuracy
Delegated work to employees
Daily Paper work
Strive for success, trained crew, talked crew in and out of their work day while providing feed back on what they need improvement on and what their strong point are.
Worked as a team member performing cashier duties, product assistance/assembly and cleaning while maintaining customer satisfaction.
Expressed appreciation and invited customers to return to the store.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
High school diploma, excellent grades in Accounting, English, Biology and Chemistry.
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