Guest Services specialist with lots of experience in a fast-paced work environment. Great with handling guest concerns and accommodating to their preferences while keeping within the companies boundaries. Would like to obtain a part time position that would allow me to use my personal skills while continuing my education.
Exceptional customer service
Adaptive and creative
03/2015 to Current
Crew MemberAMC Fallbrook 7 – 6731 Fallbrook Ave., West Hills, CA 91307
Complied with standards for merchandising, stocking and storing product.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Educated coworkers and customers about new products.
Cleaned movies theaters of 150+ seats with speed and efficiency, while never losing a calm and professional demeanor.
Handled money and worked with a cash register almost every shift.
Worked in guest services, assisting any and every guest who had any questions and did whatever necessary to accommodate to their needs.
05/2015 to Current
Senior Watch OfficerEl Camino NJROTC – Woodland Hills, CA
Coordinated and organized the weekly training schedule for the entire NJROTC program.
Directed special events for cadets and their parents to make everyone feel welcome and informed about the details of the schools NJROTC unit.
Physical Training Team Commander and assisted cadets in their fitness training to ensure they were all up to the health standards for their personal needs.
Planned meetings and community services for all cadets to participate in; anything from Heal the Bay and serving water at a marathon to donating blood.
High School Diploma: El Camino Real Charter High School - Woodland Hills, CA