, , 100 Montgomery St. 10th Floor Efficient Crew Leader promotes superior employee and customer relationship building through effective communications. Resourceful understanding for prioritizing complex tasks, delivering high-level CRM and streamlining operations. Adept at negotiating conflict and maintaining safety across operations to streamline project fulfillment.
Crew management
Work task assignments
Onboarding and training
Crew scheduling
Work ethic
Workforce Management
Safety protocols and procedures
James H Grove Newark , DE Expected in 06/2009 – – High School Diploma : - GPA :
Universal Forest Products, Inc. - Crew Leader Stafford , TX , 03/2016 - 06/2020
Delegated daily tasks to team members to optimize group productivity.
Managed multiple employees in various job tasks throughout all phases of project completion.
Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment.
Maintained quality control and contract compliance for installation of fiber optic and copper cable infrastructure by work crews.
Inspected cleanliness, organization and safety of job sites after every shift.
Resolved employee issues, complaints and requests-for-clarification to keep projects on track.
Monitored task completion to meet company standards for performance.
Oversaw team contributions to project completion to streamline operations.
Reviewed production specifications to properly set up and calibrate machinery.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Followed plans, orders and technical specifications to complete accurate work that met project specifications, codes, and quality standards.
Logged inventory of materials used to maintain workplace access to supplies.
Axiall - Sales Representative Longview , TX , 09/2009 - 12/2014
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Kept up-to-date with regional market and [Type] industry trends to optimize marketing and sales plans.
Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
Contacted new and existing customers to discuss how specific products could meet needs.
Maximized efficiency and time management by effectively planning and organizing client routes within territory.
Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
Prepared and processed contracts and order forms for new and existing customers.
Created and implemented store displays, promoting sales and growth.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Created sales and revenue-generating opportunities in new markets to improve bottom line.
Improved overall customer purchasing experiences to promote steady revenue.
Monitored customer order process and addressed customer issues.
Firehouse Subs - Catering Assistant Pensacola Beach , FL , 08/2013 - 01/2014
Supported chefs in managing food preparation to achieve precise plating and presentation.
Prepared dishes for catering events or during high-volume shifts.
Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
Maintained cleanliness and organization of kitchen stations and storage areas.
Monitored and counted food stock and supplies to reorder on time.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Organized ingredients and restocked supplies to prepare for busy periods.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Cross-trained in other kitchen positions to support team and meet customer needs.
Cleaned utensils, dishes and glasses for customer use.
Roper St. Francis Health Care - Asst Teacher Goose Creek , SC , 07/2008 - 12/2013
Prepared, duplicated and collated teaching materials to help students better understand learning concepts.
Monitored students in class, hallways and [Location] to supervise, enforce rules and support lead teacher.
Optimized learning plans while quantifying student progress through test administration.
Established positive relationships with students, parents, fellow teachers and school administrators.
Prepared lesson materials and visual aids to reinforce lesson concepts.
Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Distributed classroom materials and supplies such as pencils, paper and art materials.
Kept over [Number] students safe in classroom and outside environments.
Provided students with personalized educational, behavioral and emotional support.
Educated students, maximized learning capabilities and sharpened classroom interest through effective instructional techniques.
Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Assisted in development screenings to measure students' motor, language, and emotional skills.
Took attendance, graded assignments and maintained routine student records.
Promoted student learning by providing individualized and small group support to reinforce classroom topics.
Delivered exemplary instructor support by assisting with curriculum development, administering tests and grading papers.
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