Crew Lead Resume Example Pilot

CREW LEAD

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Experience

Pilot - Crew LeadColumbus, OH01/2020 - 05/2020

Resolved customer concerns and relayed relevant information to supervisor.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Served water and soft drinks and prepared specialty beverages, mixing and pouring carefully to balance ingredients and achieve layering and other visual effects.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Ensured compliance with company service standards, including inventory and cash control procedures.
Monitored and counted food stock and supplies to reorder on time.
Reviewed contents on food trays to check receiving complete order.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Washed, peeled, cut and measured recipe ingredients.
Prepared large batches of [Type] food according to standard recipes.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Kept work areas, utensils and pans cleaned and sanitized.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Washed and sanitized dishes after every use to protect customers.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Completed opening, closing and shift change tasks to promote store efficiency.

Speedway - CashierColumbus, OH12/2017 - 10/2018

Walmart - CashierColumbus, OH05/2008 - 05/2013

Read weekly sales inserts and monitored price changes.
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answering questions and offering advice.
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Drove sales and add-on purchases by promoting specific item options to customers.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Welcomed customers, offering assistance to help find necessary store items.
Processed customer payments quickly and returned exact change and receipts.
Learned roles of other departments to provide coverage and keep store operational.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Worked closely with front-end staff to assist customers.
Properly verified customer identification for alcohol or tobacco purchases.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Assisted customers with account updates, new service additions and promotional offers.
Compiled and updated client data to track payments trends and support accurate accounting.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Volunteer of America - Crew LeaderColumbus, OH03/2008 - 05/2008

Skills

Customer Friendly

Management skills

Hard working

Reliable

Menu item familiarity
Patient relations
Cooking procedures
Schedule management
Perimeter patrol
Inventory management
Eligibility Verification

Team Management
Process Improvement
Business Operations
Team Building
Problem Resolution
Planning and Coordination
Relationship Development
Product Pick
Communications
Supervision

Education and Training

High School DiplomaFranklin Heights High SchoolColumbus, OH06/2001

Resume Overview

Companies Worked For:

Pilot
Speedway
Walmart
Volunteer of America

School Attended

Franklin Heights High School

Job Titles Held:

Crew Lead
Cashier
Crew Leader

Degrees

High School Diploma

Crew Lead Resume Example

Resume Score: 80%

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Resume Overview

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